FAIS KALATHIL UMMER
ABU DHABI,UAE
Summary
Experienced professional with extensive expertise in safe and defensive driving techniques, specialising in limousine and taxi operations within the UAE. Proficient in navigating UAE roads and landmarks, with a strong understanding of traffic laws and road safety regulations. Demonstrates exceptional skills in VIP and corporate passenger handling, route planning, and GPS navigation. Adept at vehicle inspection, maintenance, and ensuring cleanliness while maintaining punctuality through effective time management. Committed to delivering superior customer service with professional etiquette, even in emergency or stress situations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Uber and Careem Driver (Limousine)
SOFT LINE LIMOUSINE FOR LUXURY PASSENGER CARS
ABU DHABI, UAE
08.2024 - Current
- Safe and Defensive Driving Techniques
- UAE Traffic Laws and Road Safety Regulations
- Limousine and Taxi Operations
- Uber and Careem Driving Experience
- VIP and Corporate Passenger Handling
- Route Planning and GPS Navigation
- Vehicle Inspection, Maintenance, and Cleanliness
- Time Management and Punctuality
- Emergency and Stress Situation Handling
- Customer Service and Professional Etiquette
- Long-Distance and International Driving
- Knowledge of UAE Roads and LandmarksCommunicated effectively with customers to confirm deliveries.
- Performed daily vehicle inspections to ensure safety.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Maintained vehicle cleanliness for a professional appearance.
Taxi driver
NATIONAL TAXI ABU DHABI
ABU DHABI, UAE
03.2017 - 02.2021
- Transported passengers safely to designated locations across Abu Dhabi
- Followed UAE traffic laws and road safety regulations at all times
- Maintained a strong safety record through defensive driving practices
- Assisted passengers with boarding, luggage handling, and route inquiries
- Selected optimal routes to reduce delays and improve customer satisfaction
- Maintained vehicle cleanliness and ensured passenger comfort
- Handled emergency situations and traffic challenges professionally Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Documented daily logs detailing work hours, fares collected and distance travelled.
- Managed difficult driving conditions during inclement weather to ensure passenger safety.
Education
High School Diploma - COMMERCE
Higher Secondary Education
INDIA 06.1997 - 05.2000
Skills
- Safe and Defensive Driving Techniques
- UAE Traffic Laws and Road Safety Regulations
- Limousine and Taxi Operations
- Uber and Careem Driving Experience
- VIP and Corporate Passenger Handling
- Route Planning and GPS Navigation
- Vehicle Inspection, Maintenance, and Cleanliness
- Time Management and Punctuality
- Emergency and Stress Situation Handling
- Customer Service and Professional Etiquette
- Long-Distance and International Driving
- Knowledge of UAE Roads and Landmarks
Languages
English
Advanced
Arabic
Upper intermediate
Hindi
Advanced
Affiliations
- READING, FOOTBALL AND MOVIES
Certification
UAE Driving License Number: 2256166
License Type: Light Vehicle
References
References available upon request.
Timeline
Uber and Careem Driver (Limousine)
SOFT LINE LIMOUSINE FOR LUXURY PASSENGER CARS
08.2024 - Current
Taxi driver
NATIONAL TAXI ABU DHABI
03.2017 - 02.2021
High School Diploma - COMMERCE
Higher Secondary Education
06.1997 - 05.2000