Faisal Basheer
System Administrator
Al Nahda,Dubai
Summary
Knowledgeable system administration professional current with latest trends and technical updates available. Known for effective software licensing management and SAAS subscriptions to meet budgets and reduce costs. Excellent track record of response to system problems and data management challenges.
Overview
7
7
years of post-secondary education
8
8
years of professional experience
Work History
Computer Engineer
Koltay Facades Engineering Design
Business Bay, Dubai
04.2016 - Current
- Established network specifications and analyzed workflow, access, information and security requirements.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
- Designed and evaluated WAN and LAN connectivity technologies.
- Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
- Provided firewall and VPN management, security and incident response.
- Investigated hardware product issues involving materials and software and devised solutions.
- Managed data retention and disaster recovery efforts on company-wide basis, maintaining all backup media and redundancies.
- Communicated status updates to affected parties when issues arose.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Created flowcharts, diagrams and other documentation.
- Configured and managed Sonicwall devices by creating device alias and zones.
System Administrator
Thomson medical centre Mala (Neem Care Hospital)
Thrissur, Kerala
12.2012 - 12.2015
- Installed and upgraded internal ERP software and third party software.
- Resolved computer and system networking problems to maintain user productivity.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Monitored hardware, software and peripheral performance against organizational expectations.
- Tracked issue resolution policies to maintain compliance with internal standards.
- Configured hardware, devices and software to set up work stations for employees.
- Work with infrastructure and Security to deploy MDM solution
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Monitored stability of network and wireless services to deliver comprehensive stability.
Education
Computer Hardware Maintanance
K. Karunakaran Memorial Model Polytechnic College
Thrissur,Kerala 05.2009 - 12.2012
Microsoft And Cisco Certification -
MCSE,CCNA
Accel It Acadamy 02.2013 - 02.2015
AZ-104 - Cloud Computing
Microsoft Azure Administrator
03.2020 - Current
Skills
Microsoft Azure
Azure Active Directory & Active Directory
SonicWall and Fortinet
Microsoft 365
Backup and Disaster Recovery
SEO
Microsoft Excel
Firewalls, VPNs and security products
Hardware and software installation
Help desk support
Troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- UAE Driving License No: 3804875
Additional Information
- Implemented IT Help Desk Management Software
- Manages and configures the hospital’s IP PBX system.
- Manages and configures the hospital’s biometric attendance system, Patient calling system and CCTV
- Synchronization of Dubai, Singapore and London servers.
Timeline
AZ-104 - Cloud Computing
Microsoft Azure Administrator
03.2020 - Current
Computer Engineer
Koltay Facades Engineering Design
04.2016 - Current
Microsoft And Cisco Certification -
MCSE,CCNA
02.2013 - 02.2015
System Administrator
Thomson medical centre Mala (Neem Care Hospital)
12.2012 - 12.2015
Computer Hardware Maintanance
K. Karunakaran Memorial Model Polytechnic College
05.2009 - 12.2012