Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AccountManager
Faisal Muhammad

Faisal Muhammad

Ajman

Summary

Goal-oriented telecommunications professional with a quality-driven approach and solid understanding of equipment types, cabling layouts and integrated designs. Good verbal and written communication skills, an organized nature and a forward-thinking approach to meeting future needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Site Supervisor

e& enterprise IoT & AI
01.2023 - Current
  • Oversee personnel safety and efforts at the work site.
  • Working with personnel and managers to meet strict timelines.
  • Maintaining records and logs of work performed and materials and equipment used.
  • Resolving issues among team members to keep employees on task.
  • Collaborating with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Conducting survey in the buildings for 1-M including the following:
    1. Energy and water meter compatibility.
    2. Details of Energy and Water meters i.e., Brand, Model, and Serial No.
  • Checking constraints for installations and commissioning.
  • Appling and following up NOCS to FM/Real Estate before commencing site implementation.
  • Updating the different reports and trackers for keeping the record.
    QA/QC Team Member:
  • Checking installation work for quality assurance i.e., looking for poor quality of material used or non-professionally installed.
  • Checking all labels mentioned properly without failing.
  • Checking the power backup and the main power that is used to run the main device for the Advanced Metering Infrastructure (AMI) system.
  • Preparing a QA/AC report to forward to the Commissioning team.
    Commissioning Team Member:
  • Making sure all the meters are correctly read which shows the AMI is all set to work.
  • Fixing any issues comes during the commissioning which is the final step.

CCTV Engineer

CCTV Engineer ALM Infrastructure Solutions
06.2022 - 10.2022
  • Troubleshot complex multi-vendor network service provider issues.
  • Assisted with implementation and support of network monitoring tools.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Provided detailed network diagrams and procedural guidelines.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Integrated data, voice and video networks for use in multi-site installations.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Applied tier-isolation best practices to support multi-tier architectures.

Help Desk Coordinator

Hayat Communications
10.2020 - 12.2021
  • Monitored the main system for alarms generated on all sites on Vodafone located all over in Qatar.
  • Also monitored and arranged site teams where they go on sites to clear any issue.
  • Communicated with subcontractors and clients to carry out daily tasks smoothly without any delays.
  • Also coordinated with Global Network Operations Center (GNOC), where I gave them updates about sites alarms and issues.
  • Created charts for remaining work orders and also prepared reports related to battery backup and generator fueling on site.
  • Used Outlook to handle incoming and outgoing mails properly.

Network Engineer

Computer Station Co
01.2020 - 10.2020
  • Assisted with implementation and support of network monitoring tools.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Troubleshot complex multi-vendor network service provider issues.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Supervised technical teams for new sites to create network and provide intelligent surveillance system using drawings provided by clients.
  • Worked on Switches, Servers, IP Cameras, NVR, Signage while using Optical Fiber and Ethernet cables to make a smart network.
  • Coordinated with the subcontractors and clients to provide best services and solutions to smoothly run the project.

Telecommunications Engineer

ZEB Enterprises
01.2017 - 11.2019
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Interpreted electrical schematics and design documents for system installation and build-out.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
  • Responded to service requests during and after business hours.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Spliced, bonded, ground and terminated cables.
  • Tested fiber optic cables and documented results.

Education

Bachelor of Science - Telecommunications

Air University
Islamabad, Pakistan
07.2018

Skills

  • Team Supervision
  • Commercial Projects
  • Engineering and Technology
  • Site Surveys
  • Project Commissioning
  • Quality Assurance
  • Verify Work Quality
  • Equipment Configuration
  • Technical Support
  • Administration and Management
  • MS Office
  • Network Protocols

Certification

  • CCNA - Cisco Certified Network Associate

Languages

English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Elementary (A2)

Timeline

Site Supervisor

e& enterprise IoT & AI
01.2023 - Current

CCTV Engineer

CCTV Engineer ALM Infrastructure Solutions
06.2022 - 10.2022

Help Desk Coordinator

Hayat Communications
10.2020 - 12.2021

Network Engineer

Computer Station Co
01.2020 - 10.2020

Telecommunications Engineer

ZEB Enterprises
01.2017 - 11.2019

Bachelor of Science - Telecommunications

Air University
  • CCNA - Cisco Certified Network Associate
Faisal Muhammad