Summary
Overview
Work History
Education
Skills
Timeline
Faisal Mukadam

Faisal Mukadam

Operations/ Projects Manager
Dubai

Summary

Professional Summary

Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Adept at directing work of completion consultants and completion supervisors.

Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships.

Overview

21
21
years of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Operations Manager

Venus Engineering LLC
Dubai
09.2019 - 10.2022

Venus Engineering is specialized in Structural strengthening, repair, retrofitting and built by implementation of modern technology using base materials in steel, concrete, carbon fiber, etc.

  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Increased profit by streamlining operations.
  • Developed and maintained relationships with external vendors and suppliers.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Coordinate with designers and consultants to resolve and implement optimization to technical aspects of projects
  • Lead and monitor estimation team on pricing support sales team in negotiations.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Operation Manager

Marhaba Steel & Welding LLC
06.2012 - 11.2018

Marhaba Steel was engaged in design, fabrication and erection of Steel Structures, Stainless, Aluminium fabrications, Platforms, Pipeline fabrication, Storage tanks for diesel and oil, Industrial repairs, Lifting systems services, Spare parts supply & Services for marine works Acoustic Enclosures, Plant room noise control, cooling towers supply and repairs

  • Projects Erection & Commissioning
  • Read drawings, interpret job specifications, schedule work, manage team and subcontractors and ensure project is done safely and efficiently
  • Coordinate with Field Operations In-charge, Shop staff and Engineer to develop Project Schedule to include at minimum, all tasks and their appropriate sequence, detailed equipment and manpower requirements associated with scheduled tasks, and required material delivery dates from companies fabrication shop and vendors
  • Monitor administrative activities for project to include contract terms, subcontract agreements, insurance requirements, vendor submittals, safety records, recorded man hours and delivery of time sheets to Accounting Department for processing payroll
  • Track project phases against project estimates and provide feedback for review and action
  • Possess working knowledge of all projects plans, specifications, owner contracts, subcontracts, purchase orders, daily correspondence, shop drawings, submittals and all other project related documents, and maintain complete and accurate set of as-built
  • Ensure timely project completion through project scheduling, expediting of material deliveries, and management of material and document submittals /approvals
  • Coordinating with QA/QC
  • Coordinating and assisting Sales team in course of tendering, biding etc.

Procurement Manager

Super Fine S.W
Sharjah
06.2009 - 05.2012

Super Fine is engaged in manufacturing Steel Structures, Stainless, Aluminium fabrications, Ladders , Platforms, Pipeline fabrication, louvers, Acoustic Enclosures, Ridge Ventilators, Pre-stressed ducts, storage tanks, lifting systems, Maintenance of Building Cleaning Machines

  • Responsibilities
  • Source and purchase Structural Steel of various grades, Flat steel , Aluminium , Stainless Steel , Fasteners, Controllers, etc from local and international Market
  • Receive & Monitor the approved purchase request and process upon obtaining approval from Factory Manager / Project Manager
  • Purchase of welding equipment, Shop Floor machines like bending , shearing, press machines, CNC machines and consumable, etc.
  • Managing Inventory to ensure stock level
  • Coordinating financial division for scheduling of payments and pricing structure
  • Negotiation for raw material prices and Follow-up to suppliers for timely delivery
  • Supplier contract and Facilitation of credit enabling smooth cash flow
  • Supplier development and credential facilitation
  • Monitoring supplier performance and Maintaining supplier rating status
  • Coordinating and assisting Sales team in course of tendering, biding etc
  • Source international suppliers for critical items
  • Handle Sales of Pre-stressed Ducts and achieving potential market
  • Control Store Keeping team and store arrangements
  • Face ISO Audits for procurement and stores departments, also monitor system enabling to achieve zero NCR
  • Responsible for all inward and outward material movements from Raw material to finished products
  • Making delivery arrangements and documentations, Import, Exports, Shipment clearance, Coordination with forwarders, shippers, keep track of imports/exports, etc

Procurement & Sales Coordinator

Robertson Thermovent LLC
Dubai
05.2005 - 04.2009
  • Robertson Thermovent is engaged in manufacturing wide range of Zefyr High Heat, Natural and Smoke Ventilation products, Acoustic, Architectural, Performance and Sun Shade louvers, Acoustic Enclosures, Pre-stressed ducts also it deals with products such as Air Curtains and Fume Handling Equipment
  • Responsibilities
  • Process all activities using Lotus Domino ERP system
  • Purchase of Accessories for ventilator systems and Acoustics System, GI coils, Aluminum, Structural Steel, welding equipment and consumable, etc
  • As per RFP
  • Managing Inventory to ensure stock level
  • Coordinating financial division for scheduling of payments and pricing structure
  • Negotiation for raw material prices and Follow-up to suppliers for timely delivery
  • Supplier contract and Facilitation of credit enabling smooth cash flow
  • Monitoring supplier performance and Maintaining supplier rating status
  • Coordinating and assisting Sales team in course of tendering, biding etc
  • Source international suppliers for critical items
  • Handle Sales of Pre-stressed Ducts and achieving potential market
  • Control Store Keeping team and store arrangements
  • Face ISO Audits for procurement and stores departments, also monitor system enabling to achieve zero NCR
  • Responsible for all inward and outward material movements from Raw material to finished products
  • Making delivery arrangements and documentations, Import, Exports, Shipment clearance, Coordination with forwarders, shippers, keep track of imports/exports, etc

Procurement & Logistics Incharge

Arabian Thermal Aire Industries Co. Ltd
12.2001 - 05.2005
  • ATAI is leading HVAC systems and Accessories manufacturing company in Kingdom of Saudi Arabia since 1981.ATAI's products are designed, configured and manufactured through Quality Accredited procedures (ISO 9001-2000)
  • It has offices in all major cities of kingdom as well as in UAE, with its agents in Bahrain, Qatar, Jordan and Egypt
  • It has technical collaboration with International HVAC leaders
  • Responsibilities
  • Purchase of Acoustics Systems, Flat Steel, Construction Steel, Office equipment's, Services, various accessories, and consumables required in manufacturing process of HVAC products
  • Monitoring Stores to ensure stock level
  • Coordinating financial division for scheduling of payments and pricing structure
  • Controlling inventory value as per ISO 9001-2000 norms set for the company
  • Assisting sales department with costing
  • Preparing the forecast to make sure that raw material stock is sufficient to meet the current jobs on the floor and to initiate 25 % of projected jobs
  • Negotiation for prices and Follow-up to suppliers for timely delivery
  • Responsible for supplier contracts and credits
  • Coordinate with QA/ QC Department for the analysis of all incoming materials
  • Maintaining the supplier rating status
  • Preparing the annual budget application for the purchase of capital assets
  • Source suppliers for all imports and critical items
  • Responsible to purchase and handle all Imports including the follow-up, Documentation & clearing of shipment
  • Additionally handled exports & Logistics
  • Actively involved in the Product Development Team and successfully developed VAV units fitted with Heating Assemblies, Bulk Head Dampers, Low leakage Dampers, Pressure Regulating Dampers and Industrial Louvers, etc.

Education

BBA - Operations Management

Albedo School of Business Management, India
06.2012 - 03.2015

Diploma - Import /Exports Management

Indian Institute of Export Management, India
11.2003 - 11.2004

Bachelors Degree - Mathematics

Bhartiya Shiksha Parishad, India
06.1997 - 05.2001

Diploma - Information Systems And Management

APTECH, India
06.1998 - 05.1999

Vocational in Industrial Chemistry -

Gogate Collage of Science , India
06.1998 - 05.1999

Skills

Operations, Work flow planning & Risk management

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Timeline

Operations Manager - Venus Engineering LLC
09.2019 - 10.2022
Albedo School of Business Management - BBA, Operations Management
06.2012 - 03.2015
Operation Manager - Marhaba Steel & Welding LLC
06.2012 - 11.2018
Procurement Manager - Super Fine S.W
06.2009 - 05.2012
Procurement & Sales Coordinator - Robertson Thermovent LLC
05.2005 - 04.2009
Indian Institute of Export Management - Diploma, Import /Exports Management
11.2003 - 11.2004
Procurement & Logistics Incharge - Arabian Thermal Aire Industries Co. Ltd
12.2001 - 05.2005
APTECH - Diploma, Information Systems And Management
06.1998 - 05.1999
Gogate Collage of Science - Vocational in Industrial Chemistry,
06.1998 - 05.1999
Bhartiya Shiksha Parishad - Bachelors Degree, Mathematics
06.1997 - 05.2001
Faisal MukadamOperations/ Projects Manager