Faith Akabogu
Medica Virtual Assistant || Medical Laboratory Scientist
Dubai,United Arab Emirates
Summary
Experienced professional specialising in providing remote administrative support. With focus on managing client correspondence, scheduling appointments and organising personal calendars, aims to streamline operations and enhance productivity. Utilising high-level technological proficiency and organisational skills to offer top-notch virtual assistance.
Overview
4
4
years of professional experience
4081
4081
years of post-secondary education
Work history
Data analyst
Cisco Networking Academy
, Remote
2025.09 - 2026.02
- Managed and organized 50+ datasets, demonstrating strong administrative and data management skills similar to handling business records and information
- Improved data and workflow efficiency through regular system checks, updates, and organized information management.
- Performed data entry, cleaning, and validation with ≥95% accuracy, ensuring reliable and well-organized information
- Conducted online research and data collection, organizing findings into clear and structured outputs
- Managed project tasks, tracked progress, and ensured deadlines were consistently met, reflecting strong time-management and task tracking skills
Medical laboratory scientist intern
Alex Ekwueme Federal University Teaching Hospital
Ebonyi, Nigeria
2024.08 - 2025.07
- Documented and managed 100+ patient case entries daily in EHR/LIS systems, ensuring ≥99% accuracy in electronic records and reporting systems.
- Organized and pre-processed patient data, test requests, and clinical information, supporting efficient workflow and timely service delivery.
- Entered, reviewed, and maintained accurate records and reports, ensuring clear documentation for clinical review and follow-up.
- Collaborated with healthcare professionals to maintain accurate records and streamline communication, improving workflow efficiency by 25%.
- Ensured strict adherence to confidentiality and data protection standards, safeguarding sensitive patient and medical information.
Clinical Documentation & Patient coordination Asst
DaveCarl Medical Diagnostics & Laboratory Services
Anambra, Nigeria
2024.01 - 2024.06
- Managed 50–70 patient interactions weekly via telehealth, scheduling, follow-ups, and administrative coordination to ensure seamless patient care and reducing no shows by 20%.
- Entered and verified EHR/EMR data with ≥98% accuracy, including clinical notes, treatment updates, and vitals, reducing documentation errors by 20%.
- Collaborated with multidisciplinary healthcare teams remotely via Zoom, Teams, and Slack to streamline workflows and patient communications, achieving ≥95% on-time task completion.
- Prepared reports and dashboards for clinicians and administrators to support data-driven decision-making and operational efficiency.
- Researched industry trends, contributing to strategic planning.
Patient Support & Medical coordination (Hybrid)
Visitation Hospital Osumenyi
Anambra, Nigeria
2022.06 - 2023.12
- Managed appointment and medication reminders through streamlined email and calendar systems, improving adherence and reducing missed visits.
- Optimized schedules for 3 doctors, reducing open appointment slots by 15% and ensuring prescription refill compliance.
- Maintained strict adherence to hospital confidentiality and data protection guidelines, handling sensitive patient information while meeting service level agreements.
- Responded to patient inquiries with empathy and professionalism, ensuring a high level of patient satisfaction.
Education
Bachelor of Science - Medical Laboratory Science
Ebonyi State University
Nigeria 2018.01 - 2021.05
Certificate - Data Analytics Essentials
Cisco Networking Academy
2001.04 - 2026.02
Diploma - HIPAA Compliance Training Program
HIPAA Training
United StatesCertificate - Medical Virtual Assisstant
Everything Freelance with Mercy
Skills
- Data Entry & Record Management (EHR/EMR: Epic, Kareo, Kipu)
- Documentation, Proofreading & Quality Assurance
- Report Preparation & Information Organization
- Insurance Verification & Data Review
- Client & Stakeholder Communication
- Email & Professional Correspondence (Patients, Providers, Teams)
- Appointment Scheduling & Calendar Management
- Remote Onboarding & Offboarding Coordination
- Remote Client Support
- Documentation & Report Summarization
- Google Workspace (Docs, Sheets, Drive)
- Microsoft Office (Excel, Word, Outlook)
- Remote Collaboration Tools (Zoom, Microsoft Teams, Slack)
- Workflow & Task Management Systems
- CRM Tools (Basic Familiarity)
- HIPAA & Data Protection Compliance
- Secure Handling of Sensitive Information
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Additional Information
Phone Number: +971553077465
Timeline
Data analyst
Cisco Networking Academy
2025.09 - 2026.02
Medical laboratory scientist intern
Alex Ekwueme Federal University Teaching Hospital
2024.08 - 2025.07
Clinical Documentation & Patient coordination Asst
DaveCarl Medical Diagnostics & Laboratory Services
2024.01 - 2024.06
Patient Support & Medical coordination (Hybrid)
Visitation Hospital Osumenyi
2022.06 - 2023.12
Bachelor of Science - Medical Laboratory Science
Ebonyi State University
2018.01 - 2021.05
Certificate - Data Analytics Essentials
Cisco Networking Academy
2001.04 - 2026.02
Diploma - HIPAA Compliance Training Program
HIPAA Training
Certificate - Medical Virtual Assisstant
Everything Freelance with Mercy