Faith Mbabazi

-Provide Table Service : Greet guests, take orders, serve food and drinks, and ensure guest satisfaction.

-Assist in Multiple Areas : Support the host stand, kitchen, or bar as needed, depending on business demand.

-Run Food and Beverages : Deliver orders quickly and accurately from kitchen or bar to guests.

-Perform Hosting Duties : Greet and seat guests, manage reservations and waitlists.

-Deliver Food to Tables Promptly. Bring dishes from the kitchen to the correct table while they’re still hot/fresh.

-Assist Waitstaff :Help servers during busy times (e.g., refilling water, clearing tables).

-Communicate with Kitchen Staff : Ensure correct orders go to the right tables.

-Clean and Reset Tables : Remove used dishes and reset tables quickly for new guests.

-Check Food Presentation : Make sure food looks correct before leaving the kitchen.

• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Arranged tables and set up linens and silverware in preparation for guests.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Greeted and escorted guests to tables.

• Greeted and escorted guests to tables.
• Collected cash or credit card payments and provided receipt to customers.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Provided menu and offered recommendations to complement dining experience.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.

• Addressed guests’ problems and fulfilled special requests.
• Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
• Resolved guest queries in line with service standards and protocols.
• Sanitised bathrooms to uphold strict hygiene and infection control procedures.
• Trained new room attendants on company policies and cleaning procedures.

• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Checked in with customers during meals to check orders were received correctly and met guests’ expectations.