Faith Wambui Muriithi
waitress
Dubai
Summary
Motivated waiters with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
WAITRESS
Five Senses Restaurant
Nairobi
12.2023 - 08.2024
- Maintained a clean and organized work area to enhance efficiency
- Demonstrated exceptional time management skills, serving tables
- Managed peak dining hours effectively, reducing wait times for guests
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
WAITRESS
Talisman Restaurant
Nairobi
09.2022 - 10.2023
- Worked closely with the kitchen and bar staff to ensure timely order
- Trained new staff members on the restaurant policies and service standards
- Collaborated with the fellow waitstaff to create a cohesive and efficient service team
- Managed reservations and seating arrangements to optimize table turnover
- Implemented effective communication strategies, resulting in improved coordination during busy shifts
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
WAITRESS
Urban Eatery
Nairobi
05.2021 - 08.2022
- Consistently received positive feedback from guests for exceptional service
- Maintained a high satisfaction rate of over 95% during tenure
- Ensured order accuracy, maintaining errors and customer complaints
- Successfully upload menu items, increasing average per-customer spending
- Efficiently resolved guest concerns and issues
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Diploma - hospitality and hotel management
Zetech University
Kenya 01.2021 - 01.2023
High School Diploma -
Gathambi Girls' High
Kenya 01.2017 - 11.2020
Skills
Guest relations management
Customer service
Dining area maintenance
Menu recommendations
Safe food handling
Order accuracy
Team collaboration
Strong multitasking
Decision-making
Handling complaints
Certification
Food Safety certification
Timeline
WAITRESS
Five Senses Restaurant
12.2023 - 08.2024
WAITRESS
Talisman Restaurant
09.2022 - 10.2023
WAITRESS
Urban Eatery
05.2021 - 08.2022
Diploma - hospitality and hotel management
Zetech University
01.2021 - 01.2023
High School Diploma -
Gathambi Girls' High
01.2017 - 11.2020
Similar Profiles
Vitalii KozlovVitalii Kozlov
Head Chef at Velour RestaurantHead Chef at Velour Restaurant
Samuele TilottaSamuele Tilotta
Chef De Partie at "Restaurant Easy"Chef De Partie at "Restaurant Easy"
Marissa LeeMarissa Lee
Founder, Owner, Preschool Teacher, and Camp Director at 5 Senses Learning PreschoolFounder, Owner, Preschool Teacher, and Camp Director at 5 Senses Learning Preschool
Kashish BhatnagarKashish Bhatnagar
Senior BI Developer at OSNSenior BI Developer at OSN
Subrahmanyam DeekshitulaSubrahmanyam Deekshitula
Freelance EPM Consultant at Yallo RetailFreelance EPM Consultant at Yallo Retail