Hi, I’m
Faith Angeles Sanchez
San Luis, Pampanga
Summary
- Dynamic customer service professional with a strong focus on enhancing customer satisfaction and driving positive outcomes. Proven ability to work effectively both independently and collaboratively, contributing to team success through excellent interpersonal skills. Recognized for consistently delivering exceptional service and effectively addressing client concerns. Committed to leveraging these competencies to foster lasting relationships and achieve organizational objectives.
Overview
12
years of professional experience
Work History
Ooredoo (Internet service providers commercial company)Doha
Sales and Marketing Representative
08.2023 - 10.2024
Job overview
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Gathered customer feedback on product performance and service quality.
- Recognized security risks to properly handle situations.
- Generated leads through cold-calling, networking events, and digital campaigns.
- Listened to customer needs to identify and recommend the best products and services.
- Negotiated contracts with suppliers of goods and services.
- Identified customer needs by asking questions and advising on the best solutions.
- Replenished and arranged items to maintain appearance.
- Drove sales of company products and services by meeting with customers using a strategic and organized approach.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Al Dafna Medical CenterDoha
Personal Care Assistant
02.2022 - 04.2023
Job overview
- Organizing refreshments, such as tea or coffee, for the medical staff.
- In charge of pantry organization and hygiene.
- In charge of procuring all beverages and dry storage.
- Updating records of clients' status and their progress.
- Reported concerns to the nurse supervisor to promote optimal care.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain the schedule.
H&M StoreAl Khobar, Dammam
Sale Representative
07.2018 - 11.2020
Job overview
- Established trustworthy connections with clientele.
- Identifying potential areas for increasing sales performance.
- Coordinated efforts between the marketing team and different departments.
- Managed the resolution of customer issues promptly.
- Consistently met and exceeded quotas.
- Upheld high standards of personal presentation.
- Engineered bespoke sales tactics for client acquisition and retention.
- Replenished and arranged items to maintain appearance.
Home Baker CheesedesalManila
CEO/Small Business Owner
10.2016 - 04.2018
Job overview
- Provided customer assistance and information.
- Monitored financial data and controlled expenses.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Analyzed market trends and customer data to inform decision-making processes.
- Developed and implemented strategic business plans to increase company profitability.
Exit 12Riyadh
Personal Housekeeper
02.2013 - 11.2015
Job overview
- Managed food preparation, transportation logistics, and meal service.
- Maintained sanitary kitchen conditions and equipment.
- Maintained cleanliness of rugs through regular vacuuming.
- Ensures hygienic standards are consistently met in all designated areas.
- Maintained cleanliness of all bathroom areas such as tubs and counters each day.
- Returned rooms to occupant-ready status to satisfy future guests.
- Assisted families in planning and preparing nutritious meals.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Consistently upheld safety standards in all homework environments.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
Education
Technical Education And Skills Development Authority (TESDA), Philippines
GED
03-2003
Talang National High School, Candaba, Pampanga
Secondary Level from High School Education
04-2003
San Roque Elementary School, Pampanga, Philippines
Elementary Level from Grade School
04-1999
Skills
- Floor waxing
- Housekeeping
- Furniture rearrangement
- Laundry
- Schedule flexibility
- Supply inventory management
Personal Information
- Date of Birth: 03/04/1986
- Nationality: Filipino
- Religion: Christian
- Native Dialect: Kapampangan
POSITION APPLYING FOR:
Sales Consultant / Sales Production
Qualifications:
- Pleasing personality
- Patience and perseverance
- Cheerful disposition
- Good knowledge of sales and production
- Self-confidence and honesty
Languages
Tagalog
First Language
English
Advanced (C1)
C1
Affiliations
- I have an unwavering passion for the art of patisserie, and the incredible joy that comes from baking. It's not just a hobby; it's a way to create happiness and share delicious moments with others
- an accomplished home cook with expertise in creating delicious meals
References:
- James Immanuel R. Farrales
Chef de Cuisine
Dubai, UAE
Gastronomy.jfarr83@gmail.com
+971 50 1983111
+974 3999 1377
- Chris Evert-Wallen
Sales Coordinator Supervisor
Al Maktab, Al Qatari, Al Hollandi
Doha, Qatar
+974 3320 4751
- May Bataller Dela Paz
Salon receptionist and assistant
+974 3131 1865
Timeline
Sales and Marketing Representative
Ooredoo (Internet service providers commercial company)
08.2023 - 10.2024
Personal Care Assistant
Al Dafna Medical Center
02.2022 - 04.2023
Sale Representative
H&M Store
07.2018 - 11.2020
CEO/Small Business Owner
Home Baker Cheesedesal
10.2016 - 04.2018
Personal Housekeeper
Exit 12
02.2013 - 11.2015
Technical Education And Skills Development Authority (TESDA)
GED
Talang National High School
Secondary Level from High School Education
San Roque Elementary School
Elementary Level from Grade School
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