FAIZAL NAZAR
PRODUCTION MANAGER AND ADMINISTRATION
DUBAI
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Production Manager, Client Services
ELEGANT WORLD TAILORING AND EMBROIDERY ( ZAHRA KARMOSTAJI )
DUBAI
05.2021 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Established performance and service goals and held associates accountable for individual performance.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
- Standardized production procedures, job roles and quality assurance guidelines.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Managed internal operational standards and productivity targets.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
- Reviewed work for quality and compliance with company standards and design specifications.
- Implemented quality improvement changes to minimize product defect rates.
- Kept stakeholders up-to-date on details pertaining to client projects.
- Sourced materials to keep up with production goals and meet customer demands.
- Exhibition item preparations with sales team.
Store Manager
AL JAROODI TRADERS
DUBAI
12.2018 - 08.2019
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Completed point of sale opening and closing procedures.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Prepared annual budgets with controls to prevent overages.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Supervised guests at front counter, answering questions regarding products.
Team Leader
BESTSELLERS INDIA PVT LTD
TRIVANDRUM
04.2018 - 11.2018
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Coordinated weekly meetings for internal and external groups.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Cross-trained and provided backup support for organizational leadership.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Confirmed confidential budget reports remained up-to-date for manager.
- Initiated timely response to emails, voicemails and written correspondence.
- Implemented new working processes to deliver multiple improvements.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Participated in cross-functional team-building activities.
- Led team of 6 members while providing exceptional customer service.
- Assisted with new hire processing and existing training programs.
Sales Executive
FAWAZ ABDUL AZIZ ALHOKAIR & CO
RIYADH
12.2016 - 12.2017
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Closing the deals ( Billing ).
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
- Store inventory taking.
Sales Executive
BATA INDIA PVT LTD
KOCHI
04.2014 - 08.2016
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Education
High School Diploma -
MEA ENGLISH MEDIUM HIGHER SECONDARY SCHOOL
KOLLAM,KERALA,INDIA. 06.2009 - 03.2011
DIPLOMA IN MATERIAL MANAGEMENT - MATERIAL MANAGEMENT
INDIAN SCHOOL OF BUSINESS MANAGEMENT
KOCHI,KERALA,INDIA 06.2016 - 05.2017
Bachelor of Business Administration - Business Administration
ALBEDO SCHOOL OF BUSINESS MANAGEMENT
KOCHI,KERALA,INDIA 07.2016 - 03.2019
HEALTH AND SAFETY - MEDIC FIRST AID
ARCITE SCHOOL OF TECHNICAL EDUCATION
KOLLAM, KERALA, INDIA 04.2001 -
HEALTH AND SAFETY - BEHAVIORAL BASED SAFETY
ARCITE SCHOOL OF TECHNICAL EDUCATION
KOLLAM, KERALA, INDIA 04.2001 -
HEALTH AND SAFETY - ACCIDENT INVESTIGATION.
International Centre For Recognized Qualification.
KOLLAM, KERALA, INDIA 04.2001 -
IOSH - HEALTH AND SAFETY
EHSE Training And Consultancy
KOLLAM, KERALA, INDIA 01.2021 - 03.2021
Skills
Production line management
Timeline
Production Manager, Client Services
ELEGANT WORLD TAILORING AND EMBROIDERY ( ZAHRA KARMOSTAJI )
05.2021 - Current
IOSH - HEALTH AND SAFETY
EHSE Training And Consultancy
01.2021 - 03.2021
Store Manager
AL JAROODI TRADERS
12.2018 - 08.2019
Team Leader
BESTSELLERS INDIA PVT LTD
04.2018 - 11.2018
Sales Executive
FAWAZ ABDUL AZIZ ALHOKAIR & CO
12.2016 - 12.2017
Bachelor of Business Administration - Business Administration
ALBEDO SCHOOL OF BUSINESS MANAGEMENT
07.2016 - 03.2019
DIPLOMA IN MATERIAL MANAGEMENT - MATERIAL MANAGEMENT
INDIAN SCHOOL OF BUSINESS MANAGEMENT
06.2016 - 05.2017
Sales Executive
BATA INDIA PVT LTD
04.2014 - 08.2016
High School Diploma -
MEA ENGLISH MEDIUM HIGHER SECONDARY SCHOOL
06.2009 - 03.2011
HEALTH AND SAFETY - MEDIC FIRST AID
ARCITE SCHOOL OF TECHNICAL EDUCATION
04.2001 -
HEALTH AND SAFETY - BEHAVIORAL BASED SAFETY
ARCITE SCHOOL OF TECHNICAL EDUCATION
04.2001 -
HEALTH AND SAFETY - ACCIDENT INVESTIGATION.
International Centre For Recognized Qualification.
04.2001 -
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