Summary
Overview
Work history
Education
Skills
Languages
Timeline
BusinessAnalyst
Faizan Ahmed

Faizan Ahmed

Dubai,UAE

Summary

Strategic Commercial Operations Leader with over a decade of experience in the pharmaceutical and medical technology sectors across Emerging Markets. Expertise in distributor management, pricing strategy, contract governance, and commercial analytics. Proven ability to streamline operations, drive cross-functional alignment, and deliver performance improvements in complex, multicultural environments.

Overview

12
12
years of professional experience

Work history

CoE - Trade, Contracts LCM & Analytics Manager

Viatris Pharmaceutical
Dubai, UAE
10.2021 - Current

Leading the Centre of Excellence department for Sales Intermediaries - Contracts Life Cycle & Analytics

- Region worth +$3B

  • Designed and implemented governance framework for appointment, renewal, and termination of 50+ intermediaries.
  • Led end-to-end contract lifecycle management, ensuring compliance and risk mitigation.
  • Established performance monitoring systems and KPIs to evaluate GTM and pay-for-performance models.
  • Delivered insights through analytics to support commercial strategies and pricing.
  • Led cross-functional workshops and training sessions to embed governance models.

Commercial Operations Manager

Alcon Pharmaceutical
Dubai, UAE
01.2019 - 10.2021

Led the Commercial Operations function across Middle East and Asia, managing a team of three Business Analysts to drive distributor performance, pricing optimization, and contract governance.

  • Distributor Management: Directed the financial planning process for regional distributors, consolidating in-market sales data and leading analytical reviews to support strategic decisions across franchises. Designed and presented monthly business review decks for internal and partner alignment.
  • Contract Lifecycle Management: Oversaw the full contract lifecycle, including renewals, terminations, and direct sales agreements through the CRF process. Acted as the single point of contact between Commercial, Legal, Compliance, Regulatory, and Quality teams to ensure transparency and adherence to corporate standards.
  • Pricing Strategy Leadership: Led the development and assessment of pricing frameworks across countries and distributors, ensuring alignment with GEMCO and regional market dynamics.
  • Business Reviews & Strategic Reporting: Delivered executive-level business review presentations and supported functions with tailored reporting for key meetings including KOMs, leadership forums, and budgeting cycles.
  • Commercial Excellence & Incentives: Supported the design and execution of sales incentive programs, calculating quarterly payouts for the entire regional sales force in coordination with internal CommEx teams.

Senior Sales Analyst

Alcon Pharmacutical, Dubai
06.2013 - 12.2018
  • Managed sales forecasting and budgeting for a $60M portfolio across 13 Middle Eastern countries, ensuring timely updates and alignment with strategic goals.
  • Partnered with cross-functional teams to support business development, pricing strategy, and negotiations, enhancing commercial decision-making.
  • Conducted deep-dive analysis on sales performance, pricing trends, and market evolution to identify opportunities for growth and efficiency.
  • Led the development and execution of incentive plans, sales targeting, and segmentation to support regional sales force effectiveness.
  • Prepared strategic business reviews and supported marketing initiatives including demand planning, events, and congresses across the region.

Education

Core - Business Course - Business Analysis, Manager and Financial Accounting, Electronics Engineering

Harvard Business School,
08-2021

Bachelor of Engineering - Electronics Engineering

Bradford University - (Hamdard University)
09-2009

Skills

  • Business Enablement & Commercial Excellence
  • Contract Lifecycle & Governance Management
  • Market Access & Distributor Strategy
  • Sales & Financial Forecasting
  • Pricing Strategy & Profitability Modeling
  • KPI Design & Performance Management
  • Cross-functional Team Collaboration
  • Executive Stakeholder Engagement
  • Advanced Microsoft Office & Data Analytics

Languages

English

Timeline

CoE - Trade, Contracts LCM & Analytics Manager

Viatris Pharmaceutical
10.2021 - Current

Commercial Operations Manager

Alcon Pharmaceutical
01.2019 - 10.2021

Senior Sales Analyst

Alcon Pharmacutical, Dubai
06.2013 - 12.2018

Core - Business Course - Business Analysis, Manager and Financial Accounting, Electronics Engineering

Harvard Business School,

Bachelor of Engineering - Electronics Engineering

Bradford University - (Hamdard University)
Faizan Ahmed