FAIZAN SHAIKH
Dubai,United Arab Emirates
Summary
Innovative professional focused on business management and market analysis, harnessing advanced Microsoft Excel capabilities and impactful communication to enhance sales strategy execution and boost customer engagement
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work history
SENIOR Sales Promoter - SHARAF DG
Samsung Gulf Electronics Fze
Dubai, United Arab Emirates
2023.08 - 2026.02
- Surpassed monthly and quarterly sales targets for premium Samsung TVs, including QLED, OLED, and NEO QLED 8K.
- Managed premium Samsung TV display area, ensuring compliance with brand standards and achieving 20% increase in engagement.
- Educated customers on differentiators between Samsung televisions and competitors, reinforcing market leadership.
- Achieved and maintained 'Platinum Tier' certification through completion of all Samsung training modules on Tizen OS.
- Promoted various products during peak hours for maximum exposure.
- Trained new promoters on product features and selling techniques.
- Collaborated with marketing team to plan promotional events.
- Maintained high level of energy and enthusiasm throughout work shift.
Sales Promoter SHARAF DG
Hisense Middle East
Dubai, United Arab Emirates
2022.11 - 2023.07
- Executed market research to inform strategic product positioning.
- Resolved customer complaints promptly to uphold a positive brand image.
- Enhanced sales pitch preparation by utilising competitor knowledge.
- Proactively promoted products during peak hours to increase visibility.
- Demonstrated flexibility by promoting a range of products across different sectors.
- Collaborated with marketing team to plan promotional events.
- Conducted market research for effective product positioning.
- Resolved customer complaints efficiently, maintaining positive brand image.
- Boosted brand awareness with engaging promotional strategies.
- Communicated effectively with potential buyers to understand their needs.
- Increased product visibility by distributing leaflets and samples.
Store Manager
Skechers
, India
2019.02 - 2022.10
- Handled a 1600 sq ft store with a team of 5 members, achieving a monthly turnover of 30L.
- Overseeing the store target involves regular assessment of sales results via key performance indicators.
- Make sure the store staff always implements the best-selling including up-selling and cross-selling and guide the team to introduce all co-creation services as a key element of the customer Experience.
- Maintaining appropriate visual display and store standards and ensuring that products are showcased accordingly with the brand's image and standards to boost sales.
- Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them.
- Support and inspire the new staff throughout the onboarding experience ensure the staff grooming and uniform respect the brand guidelines.
- Provide feedback to the Area Manager and Operations Manager with regards to employees and products.
- Accomplishment
- 1. Increased Store turnover from 15Lakh to 30 lakhs
- 2. An awarded best store manager in the south region Assistant Manager
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
Assistant Store Manager
Puma
MANGALORE, India
2016.01 - 2018.12
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Improved customer service by implementing new procedures and protocols.
- Monitored sales performance regularly adjusting strategies as required.
- Handled customer complaints effectively, restoring trust in our brand.
- Increased staff productivity by providing comprehensive training programs.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Provided support to manager during audits, ensuring accurate reports.
- Managed daily operations to ensure smooth running of the shop floor.
Sales Associate
Gini & Jony
MANGLORE , India
2011.12 - 2015.12
- Assisted customers in selecting products, converting window shoppers into buyers.
- Managed daily store operations, including sales, banking, and merchandising tasks.
- Ensured adherence to visual merchandising standards and stock clearance policies.
- Recorded inventory movements and produced accurate reports for management review.
- Balanced cash till at start and end of shifts to maintain accuracy.
- Processed payments efficiently via cash, credit cards, and vouchers.
- Issued receipts, refunds, and change with precision to enhance customer satisfaction.
- Lead the training of new staff members to improve team efficiency.
- Advised customers on product selection based on their needs.
- Managed stock levels for optimal store performance.
- Operated till systems correctly, ensuring accurate transactions.
Education
High School Diploma - BUSINESS S
SHREE NARAYANA GURU ENGLISH MEDIUM
MANGALORE \INDIA 2009.06 - 2010.03
Skills
- Microsoft Excel
- Business management
- Effective communication
- Business operations
- Customer service
- Market analysis
- Sales strategy development
- Customer engagement tactics
- Market analysis techniques
- Visual merchandising excellence
- Consumer behaviour understanding
- Target-Oriented performance
LANGUAGES
English
Hindi
Urdu
Malayalam
Kannada
Tamil
INTERESTS
Hiking, Playing Cricket, Travelling, Biking, Volleyball
Timeline
SENIOR Sales Promoter - SHARAF DG
Samsung Gulf Electronics Fze
2023.08 - 2026.02
Sales Promoter SHARAF DG
Hisense Middle East
2022.11 - 2023.07
Store Manager
Skechers
2019.02 - 2022.10
Assistant Store Manager
Puma
2016.01 - 2018.12
Sales Associate
Gini & Jony
2011.12 - 2015.12
High School Diploma - BUSINESS S
SHREE NARAYANA GURU ENGLISH MEDIUM
2009.06 - 2010.03