Faizan Ahmad Khan
Management And Hospitality Expert
House 1101, 88Rashid Building, Oud Metha,Dubai
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Destination Management and Hospitality Management. Expertise across email campaigns, public relations, social media and event planning for successful marketing. Successfully managed united teams to achieve aggressive goals and produce results. Focused manager with demonstrated talent in organizing work, establishing priorities and delegating tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in hospitality and destination management. Worked for the promotion of eco-friendly tourism and conservation of Biodiversity in Pakistan. Gave presentation on many platforms for the promotion of eco-friendly tourism and awareness. Proficient in English and good communication skills to understand the needs&wants of people and help accordingly.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Marketing Director
Summit Developers
Islamabad
08.2022 - Current
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Managing Director
Travel Vendor Tours pvt.ltd
Islamabad
07.2021 - 08.2022
- Co-founder Travel Vendor Tours pvt.ltd.
- Introduced successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Monitored and coordinated workflows to optimize resources.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established personnel performance metrics to encourage efforts toward common goals.
Hospitality Services Manager
Golden Peak Guest House and Travel Lodge Attabad Lake
Gilgit and Hunza
07.2021 - 08.2022
- Increased customer service ratings significantly through personable service.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival.
- Oversaw regulated greeting and internal processing of guests upon arrival.
HR Manager
Glee International
Bahawalpur
02.2021 - 07.2021
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Supervised and mentored direct reports and developed talented HR teams.
- Processed employee claims involving performance issues and harassment.
Investment Consultant
Venture Agency
Rawalpindi
10.2020 - 02.2021
- Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
- Met with clients to generate new business and negotiate contracts.
- Contacted potential clients to pursue sales and gather funds.
- Researched companies and prepared presentations for management and prospective buyers.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Maintained excellent attendance record, consistently arriving to work on time.
HR Intern
Cotton Quality International (Fazal Group of Companies)
Bahawalpur
06.2019 - 07.2019
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Worked with team to coordinate company events.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Answered phone and performed clerical duties to assist human resources department.
Research Analyst Intern
Research wing Gilgit Baltistan Legislative Assembly(GBLA)
Gilgit City
07.2018 - 08.2018
- Analyzed, interpreted and converted statistics into charts and graph reports to present research findings at assembly meetings.
- Wrote methodological and analytical reports tailored to specific project and MLA's needs.
- Collected and organized economic data for reports, meetings and policies for standing committees.
- Analyzed statistical data using both modern and traditional methods.
- Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives.
- Interpreted data and made recommendations from findings.
Executive Administrative Operations Assistant
Nust Public Administration Society
Islamabad
04.2017 - 04.2018
- Assisted in coordinating implementation of policies and practices across organization.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
Education
Bachelor of Arts - Public Administration
NUST School of Social Sciences And Humanities S3H
Islamabad 09.2016 - 09.2020
Fsc - Engineering (Pre-Engineering)
Hitec College For Men
Taxila 08.2013 - 08.2015
Matriculation - Computer Science
Uswa College Islamabad
Islamabad 02.2011 - 02.2013
Skills
IELTS(Academic): Band 7
Good communication and interpersonal skills
Mentoring and training
Good problem solving skills
Key decision making
Culturally sensitive service provider
Workforce improvements
Budgeting
Staff Management
Operations management
Quality assurance
Effective leader
Hobbies
I like to play sports.
I am a good football and basketball player.
I like to swim. Its keeps me fit, physically sound and mentally strong.
I like to read during my free time.
I love travelling. I like to explore and get to know new things and new people.
I love to work in a diversified environment as i get to learn more from people came from different places.
Timeline
Marketing Director
Summit Developers
08.2022 - Current
Managing Director
Travel Vendor Tours pvt.ltd
07.2021 - 08.2022
Hospitality Services Manager
Golden Peak Guest House and Travel Lodge Attabad Lake
07.2021 - 08.2022
HR Manager
Glee International
02.2021 - 07.2021
Investment Consultant
Venture Agency
10.2020 - 02.2021
HR Intern
Cotton Quality International (Fazal Group of Companies)
06.2019 - 07.2019
Research Analyst Intern
Research wing Gilgit Baltistan Legislative Assembly(GBLA)
07.2018 - 08.2018
Executive Administrative Operations Assistant
Nust Public Administration Society
04.2017 - 04.2018
Bachelor of Arts - Public Administration
NUST School of Social Sciences And Humanities S3H
09.2016 - 09.2020
Fsc - Engineering (Pre-Engineering)
Hitec College For Men
08.2013 - 08.2015
Matriculation - Computer Science
Uswa College Islamabad
02.2011 - 02.2013