Faizan Ahmed Mulla
Dubai
Summary
Seasoned Maintenance Technician bringing demonstrated safety management and performance optimization skills gained during experience in Industrial equipment settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Site Supervisor/Maintenance Technician
Energy International Co LLC
05.2016 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased productivity by reducing downtime, allocating tasks, and maintaining high standards of safety and work quality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored product quality and communicated necessary improvements to site superintendent.
Customer Satisfaction Representative
IPSOS
05.2014 - 03.2016
- Administered phone interviews to survey participants.
- Gathered data and insights from participants during telephone interviews.
- Followed call center protocols when notifying participants of call purpose and use of information.
- Documented records of call information.
- Completed surveys by rechecking contact information before ending each call.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Salesperson
Faydh Al Nahda Grocery
05.2012 - 03.2016
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Improved customer service and telecommunication skills to build lasting relationships.
- Located merchandise across various stores to address customer needs.
- Logged reports, expenses, receipts, and sales in company database.
Owner
Fridigo Private Limited
03.2013 - 09.2013
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
OJT Engine Shop/ Wheels and Brakes Shop
Emirates Airlines
01.2011 - 02.2011
- Assisted in borescope inspection of engine parts to identify any possible air leaks and ensure stable airflow between different parts of the engine.
- Assisted in assembly/disassembly of engine parts.
- Assisted in testing avionics and pneumatic systems of turbo-fan engines
- Assisted in assembling/disassembling of wheels and brakes assembly
- Assisted in NDT inspection of wheels and brakes. Assisted in testing of brake hydraulics.
Maintenance Planning Intern
Emirates Airlines
02.2010 - 02.2010
- Assisted in package reviews, closure and archiving of various job cards such as CCs, SWCs and SEWCs.
- worked across several departments such as the maintenance planning and tech records acquiring a variety of experience.
- Assisted in uploading tech records into the ultramain.
Education
Master of Science - Aerospace Engineering
Emirates Aviation University
Dubai, UAE08.2024
Higher Nationa Diploma - Aerospace Engineering
Emirates Aviation College
Dubai, UAE02.2010
Skills
Operational Expertise
Problem solving
Contingency planning
Quality optimization
Maintenance
Safety and compliance
Communication
Continuous professional development
Emergency response
Site Visits
Corrective Actions
Daily reports
Accomplishments
- Collaborated with team of 5 in the development of touch-screen upgrades for the P&D parking machines of type 1216.
- Collaborated with team of 6 in the development of touch-screen upgrades for the P&D parking machines of type 1217.
- Documented and resolved the body damage causes to the machines which led to Lesser accidents and property damage.
Affiliations
Royal Aeronautical Society - Member
Certification
IELTS General Band 8
Additional Information
Valid UAE driving License
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Site Supervisor/Maintenance Technician
Energy International Co LLC
05.2016 - Current
Customer Satisfaction Representative
IPSOS
05.2014 - 03.2016
Owner
Fridigo Private Limited
03.2013 - 09.2013
Salesperson
Faydh Al Nahda Grocery
05.2012 - 03.2016
OJT Engine Shop/ Wheels and Brakes Shop
Emirates Airlines
01.2011 - 02.2011
Maintenance Planning Intern
Emirates Airlines
02.2010 - 02.2010
Master of Science - Aerospace Engineering
Emirates Aviation University
Higher Nationa Diploma - Aerospace Engineering
Emirates Aviation College
Similar Profiles
FAIZAN AHMED MULLAFAIZAN AHMED MULLA
Maintenance Technician/Site Supervisor at Energy International Co LLCMaintenance Technician/Site Supervisor at Energy International Co LLC
SHAJAN HASSANSHAJAN HASSAN
Senior Project Engineer at ENERGY INTERNATIONAL LLCSenior Project Engineer at ENERGY INTERNATIONAL LLC
Srinivas Raju IndukuriSrinivas Raju Indukuri
Chief Mechanic at KCA DEUTAG Energy LLC & Dalma Energy LtdChief Mechanic at KCA DEUTAG Energy LLC & Dalma Energy Ltd