Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
MD FAIZAN  HASSAN

MD FAIZAN HASSAN

DUBAI,UAE

Summary

Motivated manager with eleven years of experience. Builds positive rapport, inspires trust, and guides teams to achieve organizational goals. Strong facilitator, trainer, and mentor.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Team lead manager

Maebaat (Emirates Islamic)
Dubai, UAE
2022.05 - Current

Team-building - Recruitment, training, development of sales skills, and mentoring the sales team.

Team mentorship - Mentoring the team for personality development, business development, company penetration, product & USP, KYC, and compliance, and updating the team on products, services, and competition in the market.

Business development - Approaching companies meeting HR, accounts, and key persons to penetrate business, assign to team and make strategies, and seeking guidance and suggestion and discussion with sales manager.

Team management -

  • Implemented best practices to improve team productivity and performance.
  • Mentored DSR to improve sales and unit profitability.
  • Aligned team to the strategic direction to achieve key business objectives.
  • Managed conflicting priorities to achieve assigned KPI within agreed timeframes.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Led a team of twenty to achieve KPI targets and successfully reach assigned targets.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Supported new hires through the onboarding process for speedy and successful training.
  • Collaborated with colleagues from different departments to tackle new operations challenges.
  • Promoted professionalism among staff to develop productive relationships.
  • Delegated tasks to make the best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Keep motivating the team and making them energetic by rewarding according to their performance and achievement.

Team leader

Derby Group ( ADCB Bank)
Dubai, UAE
2018.09 - 2021.12

Team-building - Recruitment, training, development of sales skills, and mentoring the sales team.

Team mentorship - Mentoring the team for personality development, business development, company penetration, product & USP, KYC, and compliance, and updating the team on products, services, and competition in the market.

Business development - Approaching companies meeting HR, accounts, and key persons to penetrate business, assign to team and make strategies, and seeking guidance and suggestion and discussion with sales manager.

Team management -

  • Implemented best practices to improve team productivity and performance.
  • Mentored DSR to improve sales and unit profitability.
  • Aligned team to the strategic direction to achieve key business objectives.
  • Managed conflicting priorities to achieve assigned KPI within agreed timeframes.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Led a team of twenty to achieve KPI targets and successfully reach assigned targets.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Supported new hires through the onboarding process for speedy and successful training.
  • Collaborated with colleagues from different departments to tackle new operations challenges.
  • Promoted professionalism among staff to develop productive relationships.
  • Delegated tasks to make the best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Keep motivating the team and making them energetic by rewarding according to their performance and achivment.

Team leader

Mabeaat ( ADCB Bank)
Dubai, UAE
2015.11 - 2018.08

Relationship officer

Mashreq Bank
Dubai, UAE
2015.02 - 2015.08

Sales executive

RKPL (CITI Bank)
New Delhi, India
2014.05 - 2015.01

Telesales executive

HDFC Bank
New Delhi, India
2012.11 - 2014.03

Education

Bachelor of Commerce - Business & Accounts

College of Commerce
Patna , India
2016.01 - 2019.12

Postgraduate Degree - Business & Accounts

ICSI
New Delhi , India
2010.01 -

Skills

  • Business development
  • Team management
  • Employee coaching and mentorship
  • Employee performance reviews
  • Resource allocation
  • Employee retention strategies
  • Team development strategies
  • Customer relationship management
  • Key Performance Indicator (KPI) management
  • High performance reward schemes
  • Sale displays

Languages

English
Fluent
Hindi
Native

Timeline

Team lead manager

Maebaat (Emirates Islamic)
2022.05 - Current

Team leader

Derby Group ( ADCB Bank)
2018.09 - 2021.12

Bachelor of Commerce - Business & Accounts

College of Commerce
2016.01 - 2019.12

Team leader

Mabeaat ( ADCB Bank)
2015.11 - 2018.08

Relationship officer

Mashreq Bank
2015.02 - 2015.08

Sales executive

RKPL (CITI Bank)
2014.05 - 2015.01

Telesales executive

HDFC Bank
2012.11 - 2014.03

Postgraduate Degree - Business & Accounts

ICSI
2010.01 -
MD FAIZAN HASSAN