Hi, I’m
FAIZAN UL HAQ
Relationship Manager
Dubai
Summary
Organized & dependable Relationship Manager with 15 years' experience in developing and implementing strategies to resolve conflicts and hindrances in day-to-day tasks related to government relations while preventing credit losses. Achieving resolution of property-related matters such as, legal claims against the properties, registration, and release of mortgages, by negotiating with external legal counsel. Establish and maintain close relationships with local government and regulatory agencies, including Dubai Land Department, UAE Labor office, GDRFA, MOFA and the Public Prosecution.
Overview
15
years of professional experience
4
Certifications
1
Language
Work History
United Bank LimitedDubai
Relationship Manager
01.2014 - 02.2023
Job overview
- Registration of Title & Mortgage for properties.
- Notarization & Attestation of foreign & local Power of Attorneys.
- Managing relations with 3rd party vendors such as legal translators, document delivery services.
- Knowledge of UAE commercial transaction law as well as civil code.
- Retainer management and followup with well known UAE lawyers in regards to legal precesses.
- Arrangement of multiple visa types for the company employees to assist HR department.
- Follow up with lawyers in regards to different Ministry of Labour cases.
- Coordination with legal authorities to timely resolve different company related issues.
- Recovery of AED 40M in auction of properties while saving AED 1.3M in penal charges.
- Proactively follow up customer for their due dates for regular repayments for corporate and mortgage loans.
- Securing favorable judgment from Dubai court in response to multiple counter claims from customers.
- Follow up with Emirates auction for the foreclosure as well as auction of the property.
- Involved in distress sale of client’s property for the purpose of Bank’s recovery.
- Identifying, hiring & managing international collection agencies to manage the company affairs in other countries.
- Followup with lawyers for filing of Criminal cases & International Judgement (Interpol).
Dubai First, PSJCDubai
Fraud & Authorization Officer
03.2008 - 12.2013
Job overview
- Review and deter fraudulent applications to reduce banks risk exposure
- Scrutinizing, Investigating & reporting the seniors in case any fraudulent activity is suspected
- Contact Point Verification to be done upon request to support Credit Initiation Department
- To Detect & prevent Un-authorized transactions by monitoring & Interacting with Customers
- Directly in contact with ManCom & CEO of the company for immediate approvals on the Credit limit increase of Royale Accounts & other related Issues
- Contact merchant to report fraudulent activity and follow process for reversals
- Liaise with Charge back team, call center, Quality & Service, Operations & Credit to ensure maximum support.
Education
University of the Punjab
Bachelor of Commerce
PIHSSSharjah, UAE
High School Diploma
04.2001
University Overview
- Completed entire prior qualification in UAE.
Skills
Excellent written and verbal communication
Certification
Detailed Bank Guarantees course 2018
Timeline
Relationship Manager
United Bank Limited
01.2014 - 02.2023
Fraud & Authorization Officer
Dubai First, PSJC
03.2008 - 12.2013
PIHSS
High School Diploma
04.2001
University of the Punjab
Bachelor of Commerce
01.2007
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