Ahmed Abdelnaeim
Office Administrator
Abu Dhabi
Summary
Excellent administrator with top-notch communication, planning and team leadership skills. With exceptional customer service and decision-making skills. Seeking to leverage professional experience and abilities into administrative leadership role.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Office Administrator
Health Premium Home Health Care Services
02.2021 - Current
- Contacting patients infected with the Covid-19 virus to arrange a visit to do the necessary
- Sending the location and an address to the nurses for the visit
- Enrollment of positive cases and contacts in Estijabah system and company’s tracker software
- Keeping track of the visits scheduled for the patients to ensure the visits being done without delay
- Following up with the patients until they complete their quarantine or isolation period
- Responding to DOH Emails, CRM HIP and CRM HQP in Estijabah System about new cases
- Updating and documenting all visits in Estajabah system and company’s tracker software
- Trained new staff regarding Isolation and Quarantine protocol
- Assisting colleagues when necessary.
Head Cashier
Dinar Exchange
Dubai
01.2019 - 01.2021
- Distributing the cash to staff at the shift
- Record all transactions promptly, accurately
- Promotes the exchange products and services
- Answer inquiries regarding rates and other bank relatedproducts, and Handle customer queries
- Perform financial transactions (cash transfers, foreign exchange) timely and accurately
- Exchanging various currencies and ensuring the genuineness / quality of the currencies
- Trained new staff regarding money exchange procedures and cash drawer handling
- Contribute to the fulfillment of department and company objectives and goals
- Receiving the cash from staff at the end of shift
- Balance foreign currencies and cash in cash drawer at end of shift
- Monitor and reconcile daily statements for all online money products.
Relationship Officer
Auto millennium Group
Dubai
10.2017 - 12.2018
- Customer contact and interaction
- Managing client requirement, and Online advertising for company products
- Advising the sales team whenever necessary
- Developing and communicating plans to drive forward the company’s strategy
- Supervising and checking technical team
- Daily report directs to Area Manager
- Audit and maintaining the stock orders.
Teller
Arab link Money Transfer
Abu Dhabi
06.2014 - 09.2017
- Assist in ordering, receiving, verifying, and distributing cash
- Promotes the exchange products and services
- Exchanging various currencies and ensuring the genuineness / quality of the currencies
- Record all transactions promptly, accurately
- Balance foreign currencies and cash in cash drawer at end of each shift
- Answer inquiries regarding rates and other bank relatedproducts
- Handle customer queries, complaints, and resolve
- Monitor and reconcile daily statements for all online money products and GL for the branch accounts
- WPS (wages protection system).
Store in Charge
Matger for Engineering and Trading
Cairo
09.2011 - 05.2014
Store in Charge
THE ENGINEERING COMPANY FOR PROJECTS SERVICE
Cairo
05.2008 - 08.2011
Public Relation Officer
Sara for Recruitment Egyptian Manpower License
Cairo
05.2006 - 04.2008
Education
BA - Law
Helwan University
09.2000 - 05.2004
Skills
Problem solvingundefined
Certification
- Elegant Human Resources Diploma (EHRD) from HR Certification Institute "HRCI" with total approval credit hours "115 h"
Computer
Microsoft Office (Word/Excel/PowerPoint)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
- Elegant Human Resources Diploma (EHRD) from HR Certification Institute "HRCI" with total approval credit hours "115 h"
04-2022
- EHRD (Elegant Human Resources Diploma ) from EBS (Elegant Business Solutions) Grade "A"
04-2022
- How to be HR/Round 18 (3 Hours that included basics of Human Resource Management with some basics of management as (Concept of management and its functions & HRM concept, objective and roles).
02-2022
Office Administrator
Health Premium Home Health Care Services
02.2021 - Current
Head Cashier
Dinar Exchange
01.2019 - 01.2021
Relationship Officer
Auto millennium Group
10.2017 - 12.2018
Teller
Arab link Money Transfer
06.2014 - 09.2017
Store in Charge
Matger for Engineering and Trading
09.2011 - 05.2014
- ICDL (International Computer Driving License) from European Computer Driving Licence Foundation with the support of UCO
09-2009
Store in Charge
THE ENGINEERING COMPANY FOR PROJECTS SERVICE
05.2008 - 08.2011
Public Relation Officer
Sara for Recruitment Egyptian Manpower License
05.2006 - 04.2008
BA - Law
Helwan University
09.2000 - 05.2004
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