Hi, I’m
Farah Balaha
MS Engineering Systems Management
Sharjah
Summary
Enthusiastic and talented MS Engineering Systems Management student and researcher at the American University of Sharjah (AUS), holding a BS in Computer Science with a minor in Data Science. With hands-on experience as a Research Assistant contributing to cutting-edge smart manufacturing projects, I am passionate about combining technology, innovation, and cross-functional environments. My diverse background includes roles such as Technical Support for a high-profile figure and a DevOps & QA Engineer Trainee at Chalhoub Group, showcasing my ability to thrive in complex projects. I aspire to leverage my technical expertise alongside management skills in a dynamic role, driven by an entrepreneurial mindset and a commitment to contributing to strategic decision-making and organizational growth.
Overview
7
years of professional experience
5
years of post-secondary education
Work History
American University of Sharjah
Research Assistant - Department of Industrial Engineering
9 2023 - Current
Job overview
- Contributed to a research project in smart manufacturing by designing and conducting experiments.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
Sheraa| Sharjah Entrepreneurship Center
Co-Founder
09.2023 - Current
Job overview
- Established foundational processes for business operations.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Implemented cutting-edge technology solutions that improved productivity and data analytics capabilities.
- Streamlined product development cycles, accelerating time-to-market for new innovations.
- Enhanced investor relations and secured funding by delivering compelling presentations and detailed financial reports.
WNT Solutions
Technical Support for HE. Shamma Al Mazrui, The UAE Minister of State for Youth Affairs
09.2022 - 03.2023
Job overview
- Provided comprehensive technical support to end-users, ensuring minimal disruption to daily operations.
- Boosted client retention through exceptional technical support and proactive communication with customers.
Chalhoub Group
DevOps & QA Engineer Trainee
12.2021 - 09.2022
Job overview
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Provided detailed QA reports to stakeholders, facilitating informed decision-making.
- Developed custom QA automation tools, reducing manual testing time and increasing test coverage.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
- Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
InfoFort - Data. Technology. Analytics
Data Analyst & Lead Generation Executive-Training Program
09.2021 - 11.2021
Job overview
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Increased lead generation by implementing innovative strategies and tactics.
American University of Sharjah
Research Assistant - Department of Physics
01.2018 - 05.2019
Job overview
- Analyzed results using analytical software and created reports.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
Education
American University of SharjahSharjah, United Arab Emirates
Master of Science from Engineering Systems Management
09.2023 - Current
University Overview
- Completed Coursework: Management for Engineers , Introduction to Management Science, Project Management, Advanced Engineering Economy, Research Methodology, Enterprise Resource Planning Systems (ERP).
- Thesis Statement: Design and Implementation of an Artificial Intelligent Machining System for Quality 4.0
- Faculty Research Grants (FRGs) at the American University of Sharjah, January 2024 from the Industrial Department, Fully Funded highest graduate scholarship. This prestigious scholarship fully funds my MA.S. ESM program by waiting 9 credits per semester, accompanied by a stipend and fee waivers. Additionally, it offers a valuable employment opportunity as a graduate assistant, collaborating with professor Noha Hassan on research-related activities for up to 20 hours per week.
- The Graduate Assistant (GA) Scholarship American University of Sharjah, September 2023 from the Industrial Department, A partially-funded semester-by-semester graduate assistantship scholarship. This prestigious scholarship partially funds my MA TESOL program by waiving 6 credits per semester, accompanied by a stipend and fee waivers. Simultaneously, it provides a valuable employment opportunity as a graduate teaching assistant, collaborating closely with esteemed faculty professors.
American University of SharjahSharjah, United Arab Emirates
Bachelor of Science from Computer Science-Minor in Data Science
09.2017 - 08.2021
University Overview
- Classification: Second Class (Upper Division)
- Completed Coursework: Foundations of Statistics for Data Science, Machine Learning and Data Mining, Database Systems.
- Al Ghurair STEM Scholars Program (STEM) scholarship, 2017 from Abdulla Al Ghurair Foundation for high-achieving Arab youth. Topped the list of, and received a full undergraduate scholarship out of 14,500 applicants.
Skills
MS Office Applications
MS Project
Microsoft Power BI
MATLAB
Minitab
Java
HTML
C
Supply Chain Management
Negotiating
Logistics Management
Project Management
Project planning and development
Project tracking
Strategic Planning
Risk Management
Technical Support
Data Analysis
Budgeting and forecasting
Customer Relations
Presentations
Agile Methodology
Cross-Functional Collaboration
Data Visualization
Data dashboard design
Advanced Excel
Tableau Software
Machine Learning
Python Programming
R Programming
Data Modeling
Analytical Skills
Attention to Detail
Problem-solving abilities
Data and Analytics
SWOT Analysis
Process Improvement
Data Mining
Financial Planning
SQL and Databases
Operations Management
Cost-benefit analysis
Product Lifecycle Management
Supply Chain Optimization
Materials Management
Procurement processes
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Publications
Using the Age and Metallicity of 8 Star Clusters to Confirm the Chemical Enrichment History of the LMC, 10/2019
https://iopscience.iop.org/article/10.1088/1742-6596/1258/1/012020
Timeline
Co-Founder
Sheraa| Sharjah Entrepreneurship Center
09.2023 - Current
American University of Sharjah
Master of Science from Engineering Systems Management
09.2023 - Current
Technical Support for HE. Shamma Al Mazrui, The UAE Minister of State for Youth Affairs
WNT Solutions
09.2022 - 03.2023
DevOps & QA Engineer Trainee
Chalhoub Group
12.2021 - 09.2022
Data Analyst & Lead Generation Executive-Training Program
InfoFort - Data. Technology. Analytics
09.2021 - 11.2021
Research Assistant - Department of Physics
American University of Sharjah
01.2018 - 05.2019
American University of Sharjah
Bachelor of Science from Computer Science-Minor in Data Science
09.2017 - 08.2021
Research Assistant - Department of Industrial Engineering
American University of Sharjah
9 2023 - Current