Farah Hassan
Dubai,UAE
Summary
Experienced Procurement and Category Management professional with over 4 years of expertise in negotiating high-value contracts, managing vendor relationships, and driving profitability through strategic category management. Skilled in optimizing procurement processes and identifying cost-saving opportunities to maximize profit. Proven ability to analyze market trends, manage supplier performance, and implement innovative pricing strategies to enhance category growth. Adept at developing and executing sourcing strategies that align with business goals and ensure long-term supplier partnerships.
Overview
8
8
years of professional experience
Work History
Procurement category manager
Marina Pharmacies
Dubai, Dubai
05.2024 - 05.2025
- Negotiated and managed strategic supplier contracts, including master supply agreements, ensuring optimal terms for cost, schedule, and performance.
- Developed strong cross-functional relationships to foster early supplier involvement in strategic plans and demand forecasting.
- Managed procurement contracts, developed specifications, and ensured compliance with company policies and performance standards.
- Analyzed spend data and market trends to identify cost-saving opportunities and launched targeted sourcing initiatives.
- Improved profitability by developing innovative pricing strategies and implementing cost reduction initiatives.
- Mitigated supply chain risks through proactive planning and continuous monitoring of contract performance for improvement opportunities.
- Optimized procurement processes and leveraged technology solutions to increase efficiency and reduce cycle times.
- Analyzed sales reports and market data to adjust product placement, pricing strategies, and cross-promotion efforts, enhancing sales and marketing opportunities.
- Collaborated with business development teams to share market intelligence, contributing to supplier development and strategy alignment.
Senior category management
Care pharmacies
, Egypt
03.2021 - 04.2024
- Managed overall pricing, promotions, and positioning to maximize category appeal and consumer engagement.
- Developed and executed product category strategies based on consumer behaviour insights and retail environment trends.
- Conducted range reviews to optimize the product portfolio and ensure a balanced mix.
- Launched new products effectively, enhancing brand visibility and market share.
- Increased category performance by identifying and leveraging strategic growth opportunities.
- Customized promotional strategies to align with diverse client, product, and service needs.
- Monitored supplier performance and ensured compliance with contractual obligations.
- Built and maintained strong relationships with key suppliers to support long-term growth.
- Designed exit strategies for underperforming or obsolete products.
Call centre agent
Care pharmacies
07.2020 - 03.2021
- Answer incoming calls and respond to customer's emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Research required information using available resources.
- Follow up customer calls where necessary.
- Upsell products and services.
Shift manager
El Ezaby Pharmacies
11.2017 - 06.2019
- Oversees the operations of the pharmacy department.
- Make sure that customers are prescribed the correct medicine.
- Ensure staff provide high standards of customer service to customers.
- Ensure the pharmacy complies with state regulations.
Education
Master of business administration - Marketing
Arab academy for science, technology and maritime transport
2022 - 2024
Bachelor of Pharmacy -
Modern university for technology and information
Egypt 2013 - 2017
Skills
- Communication
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Microsoft Excel
- Project management capability
- Contract management
Timeline
Procurement category manager
Marina Pharmacies
05.2024 - 05.2025
Senior category management
Care pharmacies
03.2021 - 04.2024
Call centre agent
Care pharmacies
07.2020 - 03.2021
Shift manager
El Ezaby Pharmacies
11.2017 - 06.2019
Master of business administration - Marketing
Arab academy for science, technology and maritime transport
2022 - 2024
Bachelor of Pharmacy -
Modern university for technology and information
2013 - 2017
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