Hi, I’m
FARAH JIHAD ABOU ZOLOF
Abu Dhabi
Summary
Accomplished sales professional experienced in developing, implementing, and managing successful sales strategies. Proven track record of driving revenue growth and exceeding sales goals. Highly skilled in leading, motivating and inspiring sales teams. Excellent communication, problem-solving and customer service skills.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
15
years of professional experience
1
Certification
Work History
Al Futtaim Honda
Sales Executive
05.2018 - Current
Job overview
- Generated leads and followed up on customer inquiries.
- Maintained strong relationships with key customers and stakeholders.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Utilized CRM software tools to track progress towards sales targets on a daily basis.
- Analyzed sales data to identify trends in customer preferences and buying habits.
- Addressed customer questions and concerns regarding prices and product use.
- Created and maintained relationships with clients to ensure satisfaction with products and services.
Ford Altayer Motors
Sales Executive
01.2017 - 01.2018
Job overview
- Created email lists and performed cold calls to communicate product information and promotions to customers.
- Prepared quotes and proposals for new and existing products.
- Created and maintained relationships with clients to ensure satisfaction with products and services.
- Handling the customers Auto finance and top up with F&I Products.
- Exhibited great knowledge of cars and their purchase and maintenance costs via various comparative presentations of different available car options in a certain price bracket.
- Utilize client-eccentric approach to assess client needs and demonstrate how product's features, functions, and benefits meet needs.
Al Futtaim Toyota
Sales Executive
01.2014 - 01.2017
Job overview
- To plan, and manage to achieve sales target and to ensure smooth, efficient and effective functioning of the process.
- Exhibited great knowledge of cars and their purchase and maintenance costs via various comparative presentations of different available car options in a certain price bracket.
- Knowledge of F&I process, structure, systems and methodology.
- Strong understanding of F&I products and services.
- Insurance features, benefits, advantages and customer.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Abu Dhabi University
Assistant Dean
01.2011 - 12.2013
Job overview
- Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.
- Managed customer accounts and customer relationships.
- Analyzed sales data to identify trends and make recommendations for improvement.
- Researched market trends to remain current with industry and competitor information.
- Prepared reports to detail variety of market conditions for management.
- Collaborated with marketing department to develop promotional campaigns that drove increased sales volume.
- Managed sales team activities by evaluating needs of each territory and participating in sales calls.
- Built strong partnerships with internal stakeholders such as finance, product development teams., in order to drive success.
- Reviewed academic policies regularly ensuring alignment with accreditation standards.
- Enhanced student support services by implementing proactive strategies and interventions.
- Addressed student concerns, resolving issues promptly and effectively.
- Assist with student competitions and extracurricular academic challenges.
- Prepare, administer, and grade assignments.
- Maintain social networking presence.
- Distribution of course materials, and schedules to respective course coordinators.
- Co-ordinate meetings for the students with the faculty of the college. Interaction for follow up on behalf of the college.
- Coordinate the process of distribution of course materials and communicate schedules and other messages to the students. Communicate messages from the entire faculty in the college to all the targeted recipients.
- Provide secretarial support to the college and its staff.
- Attend and screen all correspondence for the college.
- Coordinated twice with California State University San Bernardino – College Business and Public Administration visiting Abu- Dhabi University in both Campuses Abu- Dhabi and Al Ain.
- Coordinated events and activities that promoted community engagement among students, faculty, and staff members.
- Championed diversity and inclusion initiatives, promoting a welcoming atmosphere for all students.
- Established partnerships with external organizations offering resources or services beneficial to the college community.
- Facilitated professional development workshops enhancing the skills of faculty members.
- Collaborated on grant proposals supporting new initiatives benefiting current and future students within the institution.
Education
Preston UniversityAjman, United Arab Emirates
BACHELOR BUSINESS ADMINISTRATION from MARKETING
07.2009
University Overview
COMPLETED COURSEWORK TOWARDS
Skills
- Market Research
- Product Knowledge
- Direct Sales
- Sales Expertise
- Goals and Performance
- Customer relationship management
- Communication and Engagement Techniques
- Analytical Problem Solver
- Sales Strategy Development
- Negotiations Expert
- Strong Deal Closer
- Closing Techniques
- Student engagement
- Multicultural competence
- Curriculum design
- Academic advising
- Conflict mediation
- Alumni relations
- Faculty development
- Behavioral management
- Classroom management
- Core knowledge sequence
- Collaboration
Accomplishments
- Awarded 1st in UAE in Al Futtaim Sales Competition.
- Highest achievement to current date with proven records.
- Appreciation certificate presented by Mr. Len hunt (President of Al Futtaim Motors)
- Highest Achiever Award with 243 units sold at a percentage of 143% of target throughout the year of 2015/2016.
Certification
Gold, Bronze and Silver Sales accreditation.
Languages
Arabic
English
Timeline
Sales Executive
Al Futtaim Honda
05.2018 - Current
Sales Executive
Ford Altayer Motors
01.2017 - 01.2018
Sales Executive
Al Futtaim Toyota
01.2014 - 01.2017
Assistant Dean
Abu Dhabi University
01.2011 - 12.2013
Preston University
BACHELOR BUSINESS ADMINISTRATION from MARKETING
Awards
- Awarded 1st in UAE in Al Futtaim Sales Competition.
- Appreciation certificate presented by Mr. Len Hunt (President of Al Futtaim Motors)
- Highest Achiever Award with 243 units sold at a percentage of 143% of target throughout the year of 2015/2016.