Farah Elias Farah

• Expertly execute all F&B service tasks adhering to Standard Operating Policies and Procedures, ensuring top-tier guest experiences
• Proactively implement updates and refine SOPP to elevate service quality and efficiency
• Strategically schedule and oversee staff assignments to optimize workflow and team performance
• Spearhead performance evaluations and objective setting for the Front of House team, driving continuous improvement

• Oversaw daily staff operations, ensuring efficient workstation setup, supply stocking, customer service, table maintenance, and guest engagement
• Managed supply stocking
• Ensured quality customer service
• Maintained clean dining area

• Provided consultancy support for business development and strategy.• Assisted with market research and operational improvements for client startups.• Contributed to innovative projects and business incubator programs.- Provide dedicated account manager for each account , Conduct consultation ,manage and advise clients what’s the most appropriate setup to their desiredbusiness activity and generate salee

Managed service operations in a high-paced restaurant setting.

• Supervised a team of waiters and ensured quality guest experiences.

• Coordinated with kitchen and management to streamline service delivery.