Fareeda Abdul Razak
Nad Al Hammar,Dubai
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing. Focused on keeping systems updated and facilitating positive employee relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Receptionist Cum HR Assistant
Binair Industrial LLC- Air Filter Suppliers
08.2020 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
HR Assistant
Claysys Technologies
11.2017 - 01.2019
- Documented human resource records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Involved in hiring process.
- Arranging meetings and conducting functions.
- Checking mails and forward to corresponding departments.
- Assisting HR manager.
- Conducting orientation classes to new employees.
- Both employee and customer grievance handling.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
MBA - Human Resource Management and Operations
SNGIST Group of Institutions
2017
BBA -
MES College For Advanced Studies, MG University
2015
Plus Two -
Government Higher Secondary
School, Kerala State Board
2012
SSLC -
Pompei St.Mary’s Vocational Higher
Secondary School, Kerala State Board
2010
Skills
- Good communication skills (verbal & written)
- Good in MS Word, Excel and PowerPoint
- Well organized, details oriented and ability to Multitask
- Ability to lead teams, providing direction and Supervision wherever applicable
- Knowledge in hiring process and grievance handling
- Ability to manage people and handling Human Resources Department Processes and Human Resources Records
- Ability to work under pressure
- Good listener to solve conflicts between employees
Accomplishments
- Done project at Kerala State Bamboo Corporation LTS, Angamaly on the topic “ The effectiveness of manpower planning".
- Done organizational study at BinAir Industrial Co.L.L.C, Dubai from 1st may 2016 to 31st August 2016.
- Done project at Oushadhi Pharmaceuticals Ltd, Thrissur on the topic “The impact of performance appraisal on employee retention”.
Additional Information
- Coordinated National Level Management fest.
- Best student award at college level.
- Got Sanskrit Puraskar for the highest mark in Sanskrit.
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Intermediate (B1)
VISA STATUS & PASSPORT DETAILS
Visa Status : Husband Visa
Visa Valid till : June 2024
Passport Number : P0468601
DECLARATION
I hereby declare that all the above information is true to the best of my knowledge.
Date : Signature:
Place :
Timeline
Receptionist Cum HR Assistant
Binair Industrial LLC- Air Filter Suppliers
08.2020 - 04.2021
HR Assistant
Claysys Technologies
11.2017 - 01.2019
MBA - Human Resource Management and Operations
SNGIST Group of Institutions
BBA -
MES College For Advanced Studies, MG University
Plus Two -
Government Higher Secondary
School, Kerala State Board
SSLC -
Pompei St.Mary’s Vocational Higher
Secondary School, Kerala State Board
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