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ABU DHABI
Summary
Dynamic Business Development Manager with a proven track record in multiple industries and consistently exceeding targets. Skilled in CRM software, preparing revenue reports, and performance analyses for management. With a background in neuroscience research that strengthens analytical and problem-solving abilities. Fluent in English and Arabic, with a passion for achieving strategic business goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Manager
OSEG (Ottawa Sports & Entertainment Group)
1015 Bank St, Ottawa, ON K1S 3W7
01.2024 - 04.2025
- Prepared reports on sales performance metrics, such as revenue growth rate and conversion rates.
- Led training sessions for new interns on product offerings and internal sales systems.
- Exceeded sales targets consistently by identifying new business opportunities.
- Developed and executed strategic business plans to achieve revenue and growth targets.
B2B Account Manager
STORM INTERNET
1760 Courtwood Crescent, Ottawa, ON K2C 2B5
06.2021 - 12.2023
- Aggressively generated new business from previously untargeted industries and areas.
- Led training for new team members on how to use the CRM system effectively.
- Followed up with clients to ensure smooth service, and identify opportunities for upgrades.
- Provided tailored solutions to clients when needed.
- Attended trade shows and conferences as a representative of the company.
Inside Sales Representative
Thermo Fisher Scientific
1926 Merivale Rd, Nepean, Ottawa, ON, K2G 1E8
03.2020 - 05.2021
- Built and maintained strong client relationships, providing tailored solutions in lab equipment and reagents.
- Educated customers on Thermo Fisher’s portfolio, boosting satisfaction and repeat business.
- Partnered with marketing, technical, and field teams to meet client needs, and deliver accurate sales forecasts.
Education
Bachelor of Science - Honours: Neuroscience And Mental Health
Carleton University
Ottawa, ONSkills
- CRM software (HubSpot, Salesforce, and Pipedrive)
- Issue and complaint resolution
- Sales proficiency
- Underwriting and adjustments
- Quotes and sales
- Client needs analysis
- Ticketmaster / Archtics
- Data analysis
- Sales analytics
- Revenue forecasting
- Employee training
- Client needs analysis
- Sales proficiency
- Verbal and Written Communication
- Ticketmaster / Archtics
Research
BCI – Neurotechnology & ALS Communication
• Assisted in research and development of Brain-Computer Interface (BCI) systems for patients with Amyotrophic Lateral Sclerosis (ALS).
• Conducted patient assessments and supported BCI training sessions to enhance communication and mobility solutions.
• Collected and analyzed EEG and neural signal data to improve system accuracy and user experience.
Brain Computer Interface & Stroke Recovery With Medical Robotics
• Investigated the role of robotic-assisted therapies in post stroke neurorehabilitation, focusing on motor recovery and neuroplasticity.
• Conducted research to assess the efficacy of biomedical robotics in improving functional outcomes for stroke patients.
• Analyzed patient data, including movement kinematics and neurophysiological to evaluate rehabilitation progress.
Additional Information
Languages: Arabic & English
Citizenship: Canadian
Certification
- Brain-computer interface and stroke recovery with medical robotics
- Sports Industry Training by General Sports Worldwide
Timeline
Business Development Manager
OSEG (Ottawa Sports & Entertainment Group)
01.2024 - 04.2025
B2B Account Manager
STORM INTERNET
06.2021 - 12.2023
Inside Sales Representative
Thermo Fisher Scientific
03.2020 - 05.2021
Bachelor of Science - Honours: Neuroscience And Mental Health
Carleton University
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