Farhan Ahmed Chowdhury
Abu Dhabi
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Event management Guest services for ticketing scanner
Etihad Arena
01.2019 - 01.2025
- Company Overview: Eventlav Middle East
- Event lav in etihad arena
- Working in etihad arena(Eventlav Middle east )as part time and freelancer my main responsibilities Guest services is the face of hospitality businesses and the first point of contact for guests. Some common responsibilities of guest services include: Greeting and welcoming guests. Resolving guest queries, concerns about any complaints. Providing information about the business offerings inside and outside the venue arena , services and amenities from 2020 till 2025 almost 5 years experience
Traffic specialist
01.2023 - 01.2024
- Road transit specialist
- Working for road transit as traffic specialist and zone manager showing directions for car parking area and giving instuctions to follow rules and regulations accordingly
Registration
Europcar universal group
01.2020 - 01.2024
- Working as registration for covid 19 from jul 2020 to jan 15 2024 was end date. for seha
Sales consultant officer
Space Wing Travels LLC
01.2014 - 01.2018
- Company Overview: Abu Dhabi –travel agency
- Responsibilities:
- I Understand clients travel requirements and suggesting suitable travel packages
- I Take ownership of customers and provide high level of customer service for travel needs
- I Use promotional techniques and promote promotional material to sell schedule tour packages
- I Enter data into software, travel booking, and answering client queries and resolve raise issues.
- I Stay up to date with international travel trends and travel requirements
- I Recommend holiday packages suitable for the clients as per their budget
- I am Informing clients about the cancellation policy, including salient dates and all penalties.
- I Resolve any problem that arise regarding the trip for the customer
- Build and maintain relationships with travel and tour vendors
- I Ensure clients pays the deposit before commencing with bookings
Brand Sales Representative
Etisalat – eLife TV
01.2007 - 01.2012
- Company Overview: Abu Dhabi
- Educate eLife TV presentations ,promotions, products and services to all customers
- Provided customer service to build quality relationships with existing and new sign-up customers
- Suggest specific package plans and special offers of product to meet customers' need.
- Establish new accounts and keep follow up to ensure customers satisfaction
Data entry scanners
First gulf bank
01.2009 - 01.2010
- I Organize forms, files and data records, scanning, photocopying, prepare correspondence and reports etc
- I Research data entered in past work order and filling new work order as per instruction
- I Maintain data entries requirement by following data program and procedures
- I Verifies data by source documents, comparing and updating missing information, removal of duplicate and forged entries to ensure database records remain accurate and up-to-date for further usage.
- I Ensure confidential data information remain private and secure as per banking policies and procedure.
- I Carry out any other job entrusted by the management.
Education
Bachelors of Business Administration - undefined
Venayaka Mission University
Abu Dhabi01.2011
Higher Senior secondary - undefined
Nios national institute of open schooling
Abu Dhabi01.2008
Senior Secondary school - undefined
Nios national institute of open schooling
Abu Dhabi01.2006
Skills
- Team management, team player, pro active, team leader, good listener, quick learner, high level of attention to detail, hygiene and health and safety, hard working, communication, event planner
Certification
- Event lav Guest services customer services award for best services in event management
- Seha driver Work as frontliner for COVID 19 hospital program with nurses and doctors ,blood samples ,vaccination ,influenza vaccine
- Sharaf dj Ice breaker award for highest mobiles sold in a month by Sharaf Dg
LANGUAGES
English, Arabic, Urdu, Bengali
References
Sharqawi, Event lav Supervisor, Sharqawi24@gmail.com, +971502161262
Hobbies and Interests
Football, cricket, badminton, boating
Accomplishments
- Guest services customer services award for best services in event management.
- Junior diploma for information technology 2000
- Islamic banking operations in al khawarizmi college 2012
DRIVING LICENCE HOLDER
Since 2006 to 2026
COMPUTER QUALIFICATION
- Information Technology Diploma Cambridge Educational Institute, Abu Dhabi 2000
- Islamic Banking Operations Al Khawarizmi International College, Abu Dhabi 2012
- Junior diploma in information technology in 2000
Timeline
Traffic specialist
01.2023 - 01.2024
Registration
Europcar universal group
01.2020 - 01.2024
Event management Guest services for ticketing scanner
Etihad Arena
01.2019 - 01.2025
Sales consultant officer
Space Wing Travels LLC
01.2014 - 01.2018
Data entry scanners
First gulf bank
01.2009 - 01.2010
Brand Sales Representative
Etisalat – eLife TV
01.2007 - 01.2012
Bachelors of Business Administration - undefined
Venayaka Mission University
Higher Senior secondary - undefined
Nios national institute of open schooling
Senior Secondary school - undefined
Nios national institute of open schooling