Farhan MIRAJ
Dubai,UAE
Summary
Result-oriented professional with over 14 years of experience in banking, business communications, operations, human resources, and PRO services. Proven ability to adapt to fast-paced environments while achieving high levels of customer satisfaction through effective negotiation and influencing skills. Strong presentation and administrative capabilities, complemented by extensive experience in contracting and interior decoration. Excellent interpersonal skills facilitate successful interactions with diverse customer backgrounds.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work history
Human Resources Coordinator/PRO
GOETTLING INTERIORS LLC
Dubai, UAE
02.2012 - Current
- Coordinated recruitment processes by liaising with management and candidates.
- Administered payroll to guarantee timely employee payments.
- Managed employee onboarding to ensure compliance with company policies.
- Mediated conflicts among employees to uphold positive working environment.
- Facilitated communication between staff and management to maintain workplace morale.
- Oversaw recruitment and visa processing for three companies, both digitally and physically.
- Represented company in interactions with government departments, including DED and MOHRE.
- Prepared internal offer letters and managed visa processing through MOHRE and GDRFA portals.
Purchasing coordinator / Order Management
GOETTLING INTERIORS LLC
Dubai, UAE
02.2012 - Current
- Received signed contracts from designers, updating order sheets accordingly.
- Requested sales quotes with updated dealer prices from all suppliers via email.
- Drafted purchase orders in XERO based on sales quotes and submitted to respective suppliers.
- Followed up with suppliers 2-3 weeks prior to scheduled installations regarding deliveries.
- Coordinated installation schedules with teams and organized deliveries to site or warehouse.
Office administration / Operations Support
GOETTLING INTERIORS LLC
Dubai, UAE
02.2012 - Current
- Coordinated with security offices of Emaar, Nakheel, Damac to secure work permits.
- Obtained digital access for installation teams across multiple projects.
- Managed internal databases using BaseCRM, BaseCamp, and Zendesk Sell.
- Updated online portals to reflect changes in staffing, including recruitment and terminations.
- Liaised with suppliers such as MIELE and SIEMENS to acquire updated pricing information.
- Recorded latest pricing in CompuSoft Winner regularly.
- Informed sales and design teams regarding price adjustments and item classifications.
- Created new digital catalogues in CompuSoft Winner upon onboarding new suppliers.
Education
Master of Business Administration - Finance
Punjab University
Lahore, Pakistan 04.1996 - 09.1998
Bachelor of Commerce - Business
Punjab College of Commerce
Lahore, Pakistan 03.1992 - 08.1996
Skills
- BASE CRM - Customers Relationship Management, MS Word & MS Excel, Outlook, Explorer
- QuickBooks, Database Management, and XERO (Accounting Software)
- Business correspondence & report writing, and PRO services; mainland & free zone
- Fluent in English and in 3 regional languages (Urdu, Hindi and Punjabi)
- Indoor and outdoor sports, socializing, and networking
Timeline
Human Resources Coordinator/PRO
GOETTLING INTERIORS LLC
02.2012 - Current
Purchasing coordinator / Order Management
GOETTLING INTERIORS LLC
02.2012 - Current
Office administration / Operations Support
GOETTLING INTERIORS LLC
02.2012 - Current
Master of Business Administration - Finance
Punjab University
04.1996 - 09.1998
Bachelor of Commerce - Business
Punjab College of Commerce
03.1992 - 08.1996
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