Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
FARIQ AHMAD

FARIQ AHMAD

Sharjah,United Arab Emirates

Summary

Flexible and Skilled in providing friendly, informative customer interactions and administration duties, Team-oriented Accountant adept at creating clear and comprehensive financial reports to present to senior management. Enjoys being part of dynamic team.

Experienced Seller Support Mentor known for transforming team performance and enhancing customer satisfaction. Skilled in conflict resolution and process improvement, leading to smoother operations and happier clients. Instrumental in reducing response times and increasing positive feedback through targeted training and support.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Seller support mentor

MADINA SUPERMARKET
Sharjah
01.2024 - Current
  • Provided guidance to sellers to enhance their sales techniques.
  • Succeeded in reducing seller complaints with proactive problem-solving strategies.
  • Streamlined sales processes to improve efficiency and productivity of sellers.
  • Led numerous interactive sessions on best selling practices, increasing overall team proficiency.
  • Coordinated training programmes, resulting in improved seller skills.
  • Advocated for an inclusive work environment, promoting diversity amongst sellers.

Selling assistant

EZIDAY INDIA
INDIA
01.2022 - 12.2023
  • Ensured accurate pricing across all products for transparency in transactions and building trust with customers.
  • Prepared daily sales reports for management review aiding in informed decision making about product placement strategies.
  • Delivered high quality customer service under pressure during peak hours or sale periods reinforcing brand reputation.
  • Managed merchandise returns efficiently, maintaining high levels of customer satisfaction even during potential conflicts.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.

Education

Secondary Education -

Public School
UTTARPARDESH
01.2018 - 01.2020

Skills

  • E-Commerce knowledge
  • Sales expertise
  • Negotiation tactics
  • Sales strategy development
  • Product training
  • Time efficiency
  • Critical evaluation
  • Customer relationship building
  • Supply negotiation

Languages

English
Urdu
Hindi
Bangla

Timeline

Seller support mentor

MADINA SUPERMARKET
01.2024 - Current

Selling assistant

EZIDAY INDIA
01.2022 - 12.2023

Secondary Education -

Public School
01.2018 - 01.2020
FARIQ AHMAD