Faris Mohammed
Dubai,United Arab Emirates
Summary
Dynamic professional with a robust skill set in market research, sales support, and administration. Demonstrates expertise in FMCG sales, B2B distribution, and customer relations management. Proficient in attending international exhibitions and events, enhancing brand visibility and market reach. Skilled in sales and marketing coordination, inventory management, and negotiations. Adept at leveraging technical skills and critical thinking to drive business success. Strong communication skills complemented by active listening abilities ensure effective stakeholder engagement. Experienced in social media marketing and knowledgeable in ODOO ERP systems. Committed to advancing career goals within the sales and marketing sector while contributing to organisational growth.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Business Development Executive
KAFFU FRUITS AND VEGETABLES
Dubai, United Arab Emirates
12.2019 - 01.2025
- Four years of successful experience in the FMCG sector, specializing in the sale of foodstuffs, fruits, and vegetables to HORECA
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Managed over 50 customer calls per day.
- Proven track record of building and nurturing strong relationships with key clients, leading to consistent sales growth and high levels of customer satisfaction
- Proficient in market analysis, identifying emerging trends, and strategically positioning products to capitalize on opportunities in the fast-paced FMCG industry
- Demonstrated ability to adapt to evolving market conditions and implement effective sales strategies to drive results
- Strong communication and negotiation skills, adept at presenting products persuasively and closing deals to meet and exceed sales targets consistently
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Established strong relationships with key industry players to expand business reach.
Business Development Consultant and Account Manager
KOL INFOTECH
Ras Al Khaima
12.2016 - 11.2019
- Execute the plan, including the end-to-end hands-on process from identifying key persons, initial contact, building trust and finalizing agreements
- Establishing new interconnects for incremental business
- Interconnected with Major ILDO operators in India (Reliance, Bharti Airtel, Idea, Videocon, Vodafone, Etc..,) IGW Operators in Bangladesh (B-Trac, UIL)
- Handling Sales & Support Operations of Telecom customers all over India, USA, Canada, Middle East, Australia, UK, and Africa
- Handling all internal departments like Banking, Billing, Rates & Routing, NOC, New Interconnections approval, disputes, etc
- To make sure that client's traffic runs smoothly according to the available capacity and maintain the QOS
- Handling companies banking operation (India, USA & UAE)
- Represented KOL INFOTECH FZE at 'Telecom Events' Asian Carriers Conference, Philippines, 2019; Capacity Middle East, Dubai, 2019; GITEX Technology Week, Dubai 2020
Education
MBA - Marketing & Human Resources
UNIVERSITY OF RABINDRANATH TAGORE (RNTU)
Dubai 03.2019 - 03.2020
BACHELOR OF COMMERCE - Commerce & Management Studies
UNIVERSITY OF CALICUT
Sharjah-UAE 04.2013 - 06.2016
High school diploma - Commerce
NEW INDIAN MODEL SCHOOL
Dubai-UAE 08.2002 - 03.2013
Skills
- MARKET RESEARCH & SALES SUPPORT
- ADMINISTRATION SKILLS
- FMCG SALES
- ATTENDING INTERNATIONAL EXHIBITIONS & EVENTS
- MS OFFICE
- INVENTORY MANAGEMENT
- B2B
- CUSTOMER RELATIONS MANAGEMENT
- NEGOTIATIONS
- Communication skills
- Social media marketing
- Knowledge of ODOO ERP
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Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Arabic
Elementary
Personal Information
- Date of birth: 11/12/94
- Nationality: India
- Marital status: Married
- Visa status: Own-Visa
References
References available upon request.
Timeline
Business Development Executive
KAFFU FRUITS AND VEGETABLES
12.2019 - 01.2025
MBA - Marketing & Human Resources
UNIVERSITY OF RABINDRANATH TAGORE (RNTU)
03.2019 - 03.2020
Business Development Consultant and Account Manager
KOL INFOTECH
12.2016 - 11.2019
BACHELOR OF COMMERCE - Commerce & Management Studies
UNIVERSITY OF CALICUT
04.2013 - 06.2016
High school diploma - Commerce
NEW INDIAN MODEL SCHOOL
08.2002 - 03.2013
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