Experienced IT professional with a robust skill set in Windows latest, Microsoft Office, Office 365, and SQL Database. Certified in CCNA and MCSE, with proven expertise in CCTV installation and support, server hardware installation, WLAN installation, routing protocols, switching protocols, and wireless communication. Adept at managing complex IT infrastructures and committed to leveraging technical skills to enhance organisational efficiency.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
CTS project support engineer
NCR
Chennai, India
01.2011 - 04.2012
Worked on creation of complex SQL queries for detailed information retrieval.
Tracked storage and CPU usage and general usage trends to keep enough compute available to meet service levels.
Analysed software and systems performance to enable continuous process improvements.
IT system administrator
GULF STARS GENERAL TRADING Est.
SHARJAH, UNITED ARAB EMIRATES
01.2012 - 08.2024
Install and configure software and hardware and Manage network servers and technology tools
Monitor performance and maintain systems according to requirements, Troubleshoot issues
Ensure security through access controls, backups and firewalls, Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
when I joint company was using old server and network. I will update server 2015 SQL and networking switch all change with in moth.
After 1 year i implement cloud system and using sonic firewall for user control.
CCTV installation and Full support
I install over 250 cameras and NVR
Drove short-term troubleshooting and long-term improvement efforts across multiple platforms.
Coordinated with other IT professionals to resolve complex problems.
Communicated complicated concepts to customers with varying levels of technical understanding in non-patronizing manner.
Maintained internet and intranet websites to maximize reliability and usability.
Tracked computer system and network performance to identify root causes of issues.
Troubleshot network issues for smoother operations.
Set up and maintained backup system for file servers and in-office desktop computers.
Negotiated cost-effective prices from reputable ICT suppliers.
Installed well-functioning LAN/WAN and managed IP, servers and other network components.
Tested systems regularly, troubleshooting and remedying issues to limit operational disruption.
Education
Bachelor of Computer Application - computer application
THR College
Trichirappali, Tamilnadu
06.2006 - 04.2009
Masters of Computer Application - computer application
THR College
Trichirappali, Tamilnadu
06.2009 - 06.2011
Skills
Windows latest
Microsoft Office
Office 365
SQL Database
CCNA
MCSE
CCTV Installation
CCTV Support
Server hardware installation
WLAN installation
Routing Protocols
Switching protocols
Wireless communication understanding
Custom
I hereby declare that the details provided above are true to the best of my knowledge.
Languages
English
Advanced
Hindi
Native
Tamil
Native
Arabic
Intermediate
Malayalam
Intermediate
Affiliations
cricket
Timeline
IT system administrator
GULF STARS GENERAL TRADING Est.
01.2012 - 08.2024
CTS project support engineer
NCR
01.2011 - 04.2012
Masters of Computer Application - computer application
THR College
06.2009 - 06.2011
Bachelor of Computer Application - computer application