Experienced professional with expertise in credit management, trade finance, and export and import financing, complemented by a strong foundation in risk management, compliance with regulatory standards, and digital transformation. Demonstrates proficiency in process re-engineering, automation, and core banking systems such as Oracle and Silverlake Axis, alongside trade finance system integration. Skilled in business requirement gathering, functional requirement gathering, product management, process modelling, UAT planning and execution. Adept at leadership, strategic planning, team mentoring, cross-functional collaboration, stakeholder engagement and representation. Committed to driving operational excellence through innovative solutions while aligning with organisational goals.