Versatile professional with expertise in e-commerce, jewellery, sales management, and event interior design . Fluent in Persian, English, and Turkish , with a Master's degree in English Language and Literature . Certified in goldsmithing, jewellery design, and gold jewellery trading . Strong background in customer service, business operations, and creative design , with a passion for the fashion, beauty, and luxury industries .
• Established and managed a successful online store specializing in clothing, accessories, and beauty products.
• Developed and executed marketing strategies , increasing brand visibility and customer engagement.
• Maintained inventory management and supplier relationships to optimize product availability.
• Provided exceptional customer service , ensuring a high customer retention rate.
• Designed and managed event spaces , creating luxurious and elegant atmospheres.
• Coordinated with clients and vendors to bring event visions to life.
• Oversaw decor, layout, and aesthetics , ensuring a seamless event experience.
• Led sales operations , implementing strategies that increased revenue and customer acquisition.
• Managed client relationships to ensure high satisfaction and repeat business.
• Trained and supervised sales teams , improving overall team performance.
• Taught English language courses to students of various levels.
• Developed lesson plans and interactive teaching methods to enhance learning.
• Assessed student progress and provided personalized guidance .