Highly accomplished Certified Operational Risk Professional with over ten years of expertise in combatting both internal and external fraud within the banking sector. Specializing in fraud prevention, detection, and investigation maintaining a sharp focus on evolving fraud trends by actively involving in fraud forums.
I’m dedicated to continuous learning for professional and personal development and committed to applying my skills to real-world challenges and seizing opportunities for personal and organizational growth. With a firm commitment to integrating best practices and fostering innovation, I strive to lead dynamic teams towards excellence with the aim of advancing organizational goals.
Work History
Senior Fraud Risk Analyst
Risk Management - Abu Dhabi Islamic Bank
11.2024 - Current
Drive and lead the specific fraud risk management responsibilities in relation to Identifying, analyzing, and assessing fraud risk through the means of workshop, questionnaire, process review, and other assessment tool across the ADIB group.
Implementation of cost-effective fraud risk response plan.
Assists business unit in identifying areas where process efficiency can be enhanced to mitigate fraud risk and recommends valuable process enhancement.
Build & continually develop close relationships with business unit’s counterpart for fraud risk management.
Conduct fraud risk assessments including fraud risk scenarios, FRIs (Fraud Risk Indicators) of business units and ensuring that frauds risk is identified analyzed and reported.
Perform a reconciliation on periodically basis to ensure that fraud risk and control are embedded in all the business unit’s RCSA. And to ensure all business units having fraud risk indicators.
Help structure the governance forums for the appropriate fraud risk management oversight through the FRMC (fraud Risk Management Committee). Where applicable provide support the existing forums (BRCC) in coordination with the direct manager/ department head.
Perform third party risk assessment by visiting to the vendor/ third party premises.
Review and approve fraud related risk and control in GRC and provide advisory related to clear and applicable risk and controls.
Review and Review, analyze, conduct root cause analysis on fraud incidents and then provide feedback/ approve in GRC system.
Review and bank wide Policy/PPG/SOPs and provide feedback in terms of fraud risk identification and its proper mitigation.
Prepare and circulate fraud risk assessment report to the business unit’s head on key finding as part of fraud risk assessment.
Log the action plan in GRC system to closely monitor the implementation of the recommendation provided as a part of Fraud risk assessment/ other review.
Monitoring and review the result of fraud risk indicators reporting of business units.
Monitoring of effectiveness of the fraud risk control’s effectiveness.
Review and circulating the report on sufficiency and effectiveness of action plan for ineffective controls.
Laise with other business units to perform accurate root cause analysis and recommend the corrective action plan.
Prepare Presentation on Fraud Incidents/ Fraud Risk & control for senior management presentation in committee’s meeting.
Maintain the fraud risk dashboards for incident, risks, indicator, issue, and action, on real-time basis and provide the update as and when required.
Senior Fraud Case Assessment and Response Analyst
Fraud Investigation Dept - Abu Dhabi Islamic Bank
11.2019 - 11.2024
Lead day-to-day operations of the fraud triage department, ensuring efficient case review and analysis.
Set and achieve performance standards, escalating fraud risks as necessary to senior management.
Conduct comprehensive fraud verifications and preliminary investigations to minimize losses.
Strengthen fraud risk controls across the organization through proactive measures and process enhancements.
Prepare and analyze Triage MIS reports to identify areas of risk and implement corrective actions.
Foster collaboration with internal and external stakeholders to mitigate fraud risks effectively.
Provide strategic guidance to stakeholders on fraud risk, controls, and assessments.
Deliver comprehensive reporting to senior management and offer recommendations for control improvements.
Provide feedback to Credit Risk Management, Direct Sales Unit and other stakeholders on cases reported as fraudulent.
Analyze cases received from business units on anti-money laundering concerns and escalate red flags to Compliance department for further review and decision.
Analyze fraud/ suspicious cases received from business units and escalate fraud red flags for further investigation.
Provide training to business users on GRC Triage module and assist users on GRC reports and dashboards.
Conduct fraud case investigation and provide advisory feedback to business units with regards to social engineering fraud, Unauthorized access of accounts/ logins, unauthorized change of static data, customer complaints, external fraud by fraud forum banks, data leakage, etc.
Provide advice to Retail Banking -Quality Assurance team in relation to complaints raised by the customers to the CBUAE.
Design & produce reports and dashboards for reporting to the senior management & government entities.
Senior Fraud Risk Analyst
Fraud Risk Management - Abu Dhabi Islamic Bank
12.2013 - 11.2019
Monitor day-to-day operations to minimize losses while maintaining service standards.
Detect fraud through application sampling and mystery shopping activities.
Overseeing risk control self-assessments and conducting fraud analysis. ➢ Review and enhance risk control self-assessments to embed fraud risk controls.
Conduct fraud assessment and recommend corrective action plans.
Collaborated with business stakeholders to implement risk-based approaches and strengthen fraud risk controls.
Prepare and present fraud risk monitoring reports to senior management.
Conduct fraud awareness trainings for first-line defense teams to enhance organizational readiness.
Evaluate internal controls and implemented fraud risk management programs aligned with industry best practices.
Credit Initiation Supervisor
Credit Risk Management - Abu Dhabi Islamic Bank
03.2010 - 12.2013
Supervise customer contact verification and ensured timely processing of retail products, minimize risk exposure.
Lead Teams in resolving customer complaints promptly and effectively, maintaining high service standards.
Analyze credit risk and verified customer documents for authenticity, detecting and preventing fraud.
Monitor CPV processes and maintained comprehensive MIS reports to track activities and application statuses.
Coordinate with processing units to streamline lending processes and minimize fraudulent activities.
Relationship Executive
Direct Sales Unit - Abu Dhabi Islamic Bank
03.2009 - 03.2010
Provide customer service, promote retail products, and foster customer loyalty.
Represented the bank within the community, building strategic partnerships and enhancing brand visibility.
Generated new business and maintained relationships with existing clients and achieve targets.
Settling customers’ liability with other bank and bringing them for salary transfer.
Maintain relationship with existing clients and keep updating with new products and promotions.
Respond to customer problems or issues and assist the customer in resolving them directly.
Identify and recommend appropriate services to best meet customers’ needs. ➢ Introducing new employers for listing and building relationships.
Education
MBA - Major in Banking And Marketing
Master’s Degree in Business Administration
Institute Of Chartered Financial Analysts Of India
03-2008
BBA - Major in Finance And Banking
Bachelor's Degree in Business Management
Bharathiar University, Tamil Nadu, India
02-2006
Skills
Fraud Investigation - Conduct investigations into suspected fraudulent activities, uncovering evidence to prevent future occurrences and ensuring adherence to regulatory requirements and industry standards
Fraud Risk Management - Proficient in strategically identifying, assessing, and mitigating fraud risks within banking and financial contexts, ensuring comprehensive protection against fraudulent activities
Operational Risk Management - Proficient at proactively identifying, assessing, and managing operational risks within banking and financial operations, ensuring smooth and resilient business processes
Risk Control Self-Assessment - Skilled in implementing and overseeing risk control self-assessment processes to systematically identify, evaluate, and escalate potential risks, fostering a culture of proactive risk management
Incident Management - Experienced in swiftly and effectively managing incidents, employing structured protocols to minimize disruptions and mitigate potential damages
Control Testing - Proficient in conducting thorough control testing procedures to evaluate the effectiveness of risk management measures, ensuring compliance with regulatory requirements and industry standards
Fraud Case Assessment - Perform fraud verifications and preliminary investigations of incidents according to approved processes, ensuring the timely detection and recovery of fraud incidents and losses
Accomplishments
Operational & Fraud Risk Management:
Risk and Control Self-Assessment
Key Risk Indicators in Risk Management
Detection of Forgery and Counterfeiting
Fraud and Risk Awareness
Fraud Investigation
Fraud Analytics
Fraud Prevention & Detection Masterclass
Compliance & Cybersecurity:
Financial Crime and Compliance Risk Awareness
Anti-money laundering (AML) Compliance Awareness
Data Privacy
Cyber Security Essentials
Data Analytics & business Intelligence:
Microsoft Data Analytics
Power BI
Modern analytics using Excel and Power BI
Discover Data Analysis
Data Visualization using Power BI
Statistical Analysis Using Excel
Data Consolidation & Analysis using excel
Professional Development & Business Skills
Islamic Banking & Governance & Ethics
Digital Transformation
Supervisory Skills
Business Process Re-engineering
Design Thinking Essentials
Equity Research Masterclass
Market and Business conduct
Aspiring Manager Program
Critical Thinking and Problem Solving
Certification
Certified in Forensic Expert Document Examination
Certified in Signature Forgery and Document Screening
Certified Operational Risk Professional (CORP)
Certified in Cybersecurity
Pursuing ACFE (Association of Certified Fraud Examiners), Membership ID 923526
Timeline
Senior Fraud Risk Analyst
Risk Management - Abu Dhabi Islamic Bank
11.2024 - Current
Senior Fraud Case Assessment and Response Analyst
Fraud Investigation Dept - Abu Dhabi Islamic Bank
11.2019 - 11.2024
Senior Fraud Risk Analyst
Fraud Risk Management - Abu Dhabi Islamic Bank
12.2013 - 11.2019
Credit Initiation Supervisor
Credit Risk Management - Abu Dhabi Islamic Bank
03.2010 - 12.2013
Relationship Executive
Direct Sales Unit - Abu Dhabi Islamic Bank
03.2009 - 03.2010
Certified in Forensic Expert Document Examination
Certified in Signature Forgery and Document Screening
Certified Operational Risk Professional (CORP)
Certified in Cybersecurity
Pursuing ACFE (Association of Certified Fraud Examiners), Membership ID 923526
MBA - Major in Banking And Marketing
Master’s Degree in Business Administration
BBA - Major in Finance And Banking
Bachelor's Degree in Business Management
Languages
English
Advanced (C1)
Urdu
Intermediate (B1)
Hindi
Intermediate (B1)
Arabic
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
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