FASEEHUR RAHMAN
Bangalore
Summary
Result-driven Network Planner with over 9 years of progressive experience in the Network Designing, Procurement and Operations domain, driving excellence across equipment configuration, LAN, WAN, and AI-powered automation initiatives for Medium and large scale industries. Recognized for leading complex risk management while ensuring regulatory compliance and minimizing operational cost. Adept at cross-functional stakeholder engagement with an unmatched ability to analyze, streamline, and scale network infrastructure. Valued for delivering consistent process innovation, governance leadership, and spearheading control frameworks that exceed audit standards. Known for a rare blend of technical acumen, domain expertise, and leadership maturity.
Overview
10
10
years of professional experience
4020
4020
years of post-secondary education
Work History
Network planner
Accenture
India
04.2019 - 02.2025
• Design wired and wireless network service for Medium & Large Enterprises.
• Plan and evaluate business needs and design for a high Network Infrastructure.
• Support the implementation and testing of new Electronic Devices.
• Build Physical & Logical Network from Client Data Centers to Field.
• Maintaining current WAN/LAN networks, while configuring and adapting the network for future growth.
• Supporting internal staff handling network equipment.
• Providing technical support relating to network equipment.
• Training security measures to avoid high level authorization breach.
Collection Executive
IBM
India
07.2015 - 02.2019
- Provide administrative support to customers in debt.
- Advocated for customers experiencing financial hardships, providing suitable payment options.
- Consistently met monthly collection goals due to tenacious follow-up techniques.
- Monitored overdue accounts closely leading to quicker resolutions in outstanding payments.
- Scheduled regular follow-ups with clients; ensured timely debt repayments.
- Improved customer relations with empathetic and understanding approach to collections.
- Utilised negotiation skills, leading to increased rates of settlement agreements.
Education
Bcom -
CV Raman University
India 04.2012 - 05.2015
PU -
Stracey Memorial PU Collage
IndiaSSLC -
QIHS High School
IndiaSkills
- Building strong customer relationship
- Strong decision making
- Complex problem solving
- Service-focused
- Customer Satisfaction
- Ability to prioritize and plan effectively
- Co-ordination skill
- Ability to tackle extreme pressure
- Skillful in dealing with clients
Languages
English
Fluent
Kannada
Native
Urdu
Native
Hindi
Fluent
Affiliations
- Travelling, Cooking
Areas of Expertise
• Network Designing
• Gcoms
• Citrix mainframe tools
• Equipment Configuration
• Network Classification
• Risk and Control Frameworks
• Stakeholder Management
Client Reporting
• Process Automation
• MIS Reporting
• Process Transformation
• Review and Monitoring
• SLA and TAT Compliance
Personal Information
- Date of birth: 02/02/91
- Nationality: Indian
- Marital status: Married
Accomplishment
- Operations Summit Award
- Annual Edge winner
- Sales front runner award
- Awarded as 'Best All-Round Performance'
- Awarded as 'Outstanding Achievement'
- Awarded as 'Significant Contribution'
Declaration
I hereby declare that the above-mentioned information given by me is true and correct to the best of my knowledge and belief. I request you to kindly give me an opportunity to serve in your esteemed Organization.
Timeline
Network planner
Accenture
04.2019 - 02.2025
Collection Executive
IBM
07.2015 - 02.2019
Bcom -
CV Raman University
04.2012 - 05.2015
PU -
Stracey Memorial PU Collage
SSLC -
QIHS High School
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