Fatema Hamie
Dubai,DU
Summary
Passionate graduate with a Global Business Management degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Currently pursuing an entry-level position to build valuable experience and career.
Culturally diverse background - American citizen with a Lebanese and Mexican heritage - bringing a global perspective and cross-cultural understanding to the workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Business Development (Internship)
Arabian Unigaz, LLC
05.2023 - 09.2023
- Reviewed weekly data analytics reports, and identify improvements opportunities.
- Supported the operations department to develop business plan to establish revenue and growth.
- Researched trends to gather data and implement innovative strategies.
- Shadowed daily activities of office staff to gain understanding of scope of work.
Customer Service Representative (Volunteer)
Herlo Ventilation Industrial
05.2022 - 07.2022
- Handled customer inquiries and resolved complaints in a professional manner.
- Processed refunds, exchanges and service requests for customers.
- Monitored customer satisfaction metrics, identifying trends and developing strategies to address areas of concern.
Education
Bachelor of Science - Global Business Management
ROCHESTER INSTITUTE OF TECHNOLOGY (RIT)
Dubai, UAE05-2024
Skills
- Multilingual Communication: Excellent verbal and written communication in three languages
- Customer Service Skills: Delivers professional service to customers ensuring a positive experience
- Microsoft Skills: Word, PowerPoint, and Excel
- Multitasking Skills: Capable of managing multiple tasks while sustaining a high level of concentration and quality standards
- Leadership Skills: leading multiple business projects across different departments throughout my studies
Certification
- Human Resources Management Essentials from Johns Hopkins University (2025)
- Project Management: The Basics for Success from University of California, Irvine (2025)
- Marketing Gerencial from Universidad de Chile. (2025)
- Effective Problem - Solving and Decision Making from University of California, Irvine (2025)
Languages
- English and Spanish - Fluent
- Arabic - Advanced
Timeline
Business Development (Internship)
Arabian Unigaz, LLC
05.2023 - 09.2023
Customer Service Representative (Volunteer)
Herlo Ventilation Industrial
05.2022 - 07.2022
Bachelor of Science - Global Business Management
ROCHESTER INSTITUTE OF TECHNOLOGY (RIT)
Similar Profiles
Minhas N. MMinhas N. M
Commercial Business In charge - LPG & Gas Network System at Arabian Unigaz for Central Gas Filling Co.Commercial Business In charge - LPG & Gas Network System at Arabian Unigaz for Central Gas Filling Co.
Mohamed MedhatMohamed Medhat
Supply Chain Manager at Unigaz ArabiaSupply Chain Manager at Unigaz Arabia
Ashwath HHAshwath HH
STORE MANAGER at ARABIAN GERMAN CO. LLCSTORE MANAGER at ARABIAN GERMAN CO. LLC
Anish Abdul AzeezAnish Abdul Azeez
Operations Coordinator (Ocean Freight) at DHL LOGISTICS LLCOperations Coordinator (Ocean Freight) at DHL LOGISTICS LLC
Sarath Ajithakumar SaralaSarath Ajithakumar Sarala
Facility Management Engineer at Ellington PropertiesFacility Management Engineer at Ellington Properties