Fathi Samir Mohamed Moaaid
Solution Architecture Lead
Dubai
Summary
Over 14 years of experience in telecom specializing in mobile network optimization, project delivery, and team leadership across 3G, 4G, and 5G technologies. Successfully managed network swap and optimization projects using tools like Asana and Microsoft Project for project management, Power BI for data analysis, and OOKLA and Cell Analytics for performance benchmarking. Present network performance updates to senior stakeholders, including CTOs and CTIOs, ensuring alignment with customer expectations and business goals. Experienced with leading technical projects to successful completion, utilizing advanced project management methodologies to streamline processes and improve efficiency. Track record and ensuring effective communication among stakeholders.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
2
2
Languages
Work History
Solution Architecture Lead
Nokia
11.2021 - Current
- Company Overview: Nokia, Dubai, United Arab Emirates
- Leading and managing a team focused on 3G, 4G, and 5G RAN optimization.
- Preparing and attending weekly customer meetings to present performance updates and action plans.
- Utilizing project management tools (e.g., Asana) to create, assign, and track tasks; monitoring periodic activities such as monthly audits.
- Working with tools such as OOKLA Speedtest Intelligence, Cell Analytics for performance benchmarking and reporting.
- Data analysis and visualization using Power BI (including transformation, filtration, modeling, and dashboard creation).
- Manage to prepare and review the documentation (SOW) the delivery of any new features introduced in our Network.
- Liaised with stakeholders to define project roadmap including business case and plan.
- Handling and resolving VIP customer complaints with cross-functional teams.
- Troubleshooting and resolving issues related to worst-performing cells across all technologies.
- Provide full analysis regarding problems affecting Voice Quality issues and MOS/PESQ Scores.
- Participate in the verification of the radio network KPIs against any new release (S/W changes or Upgrades).
- Nokia, Dubai, United Arab Emirates
Team Leader
Nokia
12.2020 - 11.2021
- Company Overview: Nokia, Dubai, United Arab Emirates
- Led the 3G Swap Team for the SRAN WCDMA 19 Swap from Huawei to Nokia, ensuring the best performance and optimization.
- Engaged in and led high-level technical discussions with the Care Team regarding swap strategies, issue resolution, and performance enhancements.
- Liaised with stakeholders to define the swap project roadmap.
- Manage and lead the swap process on the radio side, including capacity planning, parameter mapping, and hardware mapping from Huawei to Nokia, to ensure a successful swap.
- Managed the acceptance process from the Radio side.
- Utilized Nokia and Huawei tools, such as Huawei PRS, U200, and Nokia NetAct, to monitor swap progress and manage the acceptance process effectively.
- Initiated and led global actions and feature trials to improve network KPIs and user experience.
- Led and managed the deployment of new sites and layers, overseeing hardware checks till optimization to ensure successful implementation.
- Handled VIP customer complaints, identifying root causes and implementing immediate resolutions.
- Nokia, Dubai, United Arab Emirates
Network Project Manager “NPM”
Nokia
11.2019 - 11.2020
- Company Overview: Nokia, Ivory Coast
- Led RF 3G RNO Nokia MTN SRAN Swap in Ivory Coast, improving network quality and coverage through parameter optimization, physical adjustments, and effective team management.
- Managed SRAN WCDMA 18 Swap, including KPI and counter mapping, neighbor definition, and optimization actions to enhance network performance during swap and acceptance phases.
- Coordinated new SRAN site launches, focusing on KPI monitoring, hardware checks, and optimization to boost network penetration and quality, alongside hardware studies for swap preparation.
- Handled customer complaints and performance degradation, delivering daily reports, conducting trials for KPI improvement, and ensuring sites met quality standards through acceptance clusters and SSV validation.
- Nokia, Ivory Coast
Optimization Team Leader
Nokia
01.2019 - 11.2019
- Company Overview: Nokia, Ivory Coast
- Led the 3G RF optimization team during the SRAN WCDMA 18 swap from Huawei to Nokia, focusing on KPI and counter mapping, neighbor planning, parameter tuning, and successful site acceptance.
- Launched and optimized new SRAN and U900 sites, including hardware readiness checks, neighbor configuration, and post-launch performance monitoring to improve coverage and network quality.
- Conducted daily KPI analysis and Worst Cell List (WCL) reviews, implementing corrective actions and global trials to boost overall network performance.
- Handled customer complaints and managed SSVs (Single Site Verifications) to ensure high-quality site integration, user satisfaction, and adherence to SLA targets.
- Nokia, Ivory Coast
Optimization Team Leader
Nokia
01.2018 - 01.2019
- Company Overview: Nokia, Ivory Coast
- Led the 3G optimization team during the ALU-to-Nokia swap, managing parameter and KPI mapping, neighbor definition, and site acceptance to improve network performance and coverage.
- Launched and optimized new sites performed hardware checks (FSMF, Airscale), and resolved wcel issues to ensure stable integration and service quality.
- Conducted Worst Cell analysis, executed global actions and trials (e.g., MBLB), and focused on KPI improvements for metrics like EcNo and key 3G events.
- Managed the launch of the U900 project and handled customer complaints, ensuring timely resolution, feature activation, and KPI compliance during cluster acceptance.
- Nokia, Ivory Coast
Optimization Team Leader
Huawei
01.2017 - 01.2018
- Company Overview: Huawei, Brazzaville, Republic of the Congo
- Led the 3G optimization team, presented weekly progress in CTO-level meetings, and contributed to network performance reviews with CTIO and CEO-level stakeholders.
- Monitored and optimized 3G KPIs (CSSR, CDR, IRAT, traffic), resolved hardware and transmission issues, and addressed degraded cells using Wcel and targeted redesign actions.
- Utilized tools like NetAct, Plan Editor, and Dump Equipment for troubleshooting and performance improvement; managed configuration across RU30, RU40, RU50, and LR16.
- Handled customer complaints, activated free camping and UMTS 900 strategies, and generated recommendations to boost 3G penetration and overall network stability.
- Huawei, Brazzaville, Republic of the Congo
RF Optimization Engineer
Nokia
01.2016 - 12.2016
- Company Overview: Nokia, Egypt
- Led parameter, KPI, and feature mapping during the Alcatel-to-Nokia 3G SRAN swap, while ensuring smooth transition and network performance continuity.
- Monitored and optimized daily 3G KPIs, addressed worst-performing cells, border site issues, and throughput degradations using tools like NPO, NetAct, and Plan Editor.
- Resolved customer complaints and regulatory (NTRA) issues, supported national events, and maintained high service quality across RU50 equipment.
- Nokia, Egypt
RF Optimization Engineer
Nokia
01.2012 - 01.2016
- Company Overview: Nokia, Egypt
- Monitored and optimized 3G network KPIs (CSSR, CDR, IRAT, HSPA+ throughput), resolved worst-cell issues, and improved border site performance through parameter tuning and feature trials.
- Led network planning and support for major national events, performed post-event reporting, and handled NTRA compliance and customer complaint resolutions.
- Executed technical upgrades and trials, including Dual Cell Activation and free camping strategies, while managing site migrations, UMTS 900 strategy, and multi-vendor tools like NetAct and Dump Equipment.
- Nokia, Egypt
RF Optimization Engineer
Alcatel
06.2011 - 01.2012
- Company Overview: Alcatel Lucent, Egypt
- Conducted and analyzed 2G/3G drive test analysis using TEMS and Actix tools, Analyze and Troubleshooting issues like dropped calls, IRAT/SHO failures, UL interference, and poor throughput; proposed tuning and physical changes to improve performance.
- Alcatel Lucent, Egypt
Education
Bachelor of Engineering - Electronics and Communications
Zagazig University
Skills
- Project leadership & Management
- Team Leadership & Collaboration
- Cross-functional coordination
- Service delivery projects
- Customer & Stakeholder Engagement and communication
- Swap project preparation and Leading
- project management tool Asana
- OOKLA Speedtest Intelligence & Cell Analytics
- Data Analysis & Reporting & MYSQL & Power BI
- High-pressure environments
- Technical project planning
- Technical troubleshooting
- Resource coordination
- Task delegation
- Flexible and adaptable
- Time management
Military Status
Exempted
Personal Information
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
Phone
+971 58 253 5281, +20 012 8006 9268
Timeline
Solution Architecture Lead
Nokia
11.2021 - Current
Team Leader
Nokia
12.2020 - 11.2021
Network Project Manager “NPM”
Nokia
11.2019 - 11.2020
Optimization Team Leader
Nokia
01.2019 - 11.2019
Optimization Team Leader
Nokia
01.2018 - 01.2019
Optimization Team Leader
Huawei
01.2017 - 01.2018
RF Optimization Engineer
Nokia
01.2016 - 12.2016
RF Optimization Engineer
Nokia
01.2012 - 01.2016
RF Optimization Engineer
Alcatel
06.2011 - 01.2012
Bachelor of Engineering - Electronics and Communications
Zagazig University
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