FATHIMA FAIROSE
ACCOUNT MANAGER
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
SENIOR ACCOUNT MANAGER
INTERNATIONAL TRADERS FZC
HAMRIYAH FREEZONE
04.2011 - Current
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Reviewed budgets and communicated discrepancies to senior management.
- Liaised with clients regarding financial plans and objectives.
- Developed and implemented effective accounting systems.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Contributed to hiring, training and development of accounting teams.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Created training program for lower-level employees to increase sales and customer satisfaction.
- Motivated team members to meet and exceed sales targets.
- Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
- Worked with customers to develop strategic business and account plans.
- Trained and coached sales team members.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Established profitable partnerships in sector to grow corporate account base.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
- Prepared and deliver customer sales quotes.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked independently with minimal supervision.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Quoted prices, credit terms and other bid specifications.
Senior Accountant
Bin khadim Catering Services LLC
DUBAI
04.2008 - 04.2011
- Developed and implemented effective accounting systems.
- Contributed to hiring, training and development of accounting teams.
- Reconciled accounts and created documents for monthly closure procedures.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Directed accounting team in timely reporting of finances for diverse client businesses.
- Completed year-end closing processes with controllers and external auditors.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Evaluated and improved financial records to make important business decisions.
- Updated general ledger with latest entries.
- Prepared monthly journal entries and reconciliations.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
Education
B.COM - ACCOUNTING
BHARATHIDASAN UNIVERSITY
INDIA 04.2001 - 04.2004
Skills
Operations
Goals and performance
Account verification
New account creation
Cost reviewing
Product and service sales
Vendor management
Inventory understanding
Checking quotes
Market forecasting
Sales analysis
Accomplishments
- Increased team efficiency through continuous process improvements.
- Eliminated paperwork processing bottleneck, saving company time and money.
- Supervised team of 35 staff members.
- Reduced costs by $3000 per month through the elimination of wasted materials and labor hours.
Watching Movie,Playing Games
Play shuttlecock, watching Movie and Drama
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SENIOR ACCOUNT MANAGER
INTERNATIONAL TRADERS FZC
04.2011 - Current
Senior Accountant
Bin khadim Catering Services LLC
04.2008 - 04.2011
B.COM - ACCOUNTING
BHARATHIDASAN UNIVERSITY
04.2001 - 04.2004