Fathima Parveen
Dubai,
Summary
Experienced professional adept at translating complex business requirements into practical solutions with strong analytical skills. Proficient in all stages of the product life cycle, from requirements gathering to digital marketing. Versatile in adapting to various work environments, including onsite, remote, or hybrid settings, with experience in multinational corporations and startups.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Project Coordinator
Evergrow Digital Marketing Management LLC
11.2023 - 05.2024
- Collaborated directly with founder for Strategic insights
- Managed diverse team comprising SEO specialists, Content Writers, Web Developers, Graphic Designers, and Performance Marketers to ensure completion of tasks, maintenance of quality standards, and timely delivery
- Liaised with clients to gather requirements and translate them into actionable tasks
- Managed invoices and related processes
- Administered Project Management Tool for efficient project control
- Implemented WhatsApp Marketing using Interakt tool
- Managed 10 simultaneous projects, increasing customer satisfaction and approval ratings by 40%
- Tools Used: Meta Business Suite, Hootsuite, ClickUp, Google Suite, Slack, HubSpot, Interakt, ZOOM.
Project Manager
TGH Technologies
03.2023 - 11.2023
- Directly reports to the CEO, providing Strategic insights and project updates.
- Maximized end-user satisfaction through diligent troubleshooting, ensuring timely resolution of technical issues.
- Planned, designed, and scheduled phases for large projects.
- Maintained strong relationships with vendors and stakeholders, fostering a cooperative environment for project success.
- Collaborated with cross-functional teams to deliver comprehensive IT solutions, resulting in improved organizational performance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Prepares BRDs and user stories.
- Successfully managed 7 projects, enhancing processes to reduce post-delivery changes and increase customer satisfaction by 75-80%.
- Tools Used:Figma, Microsoft Office Suite, Taskade, Zoom, Google Meet, Microsoft Teams.
Junior Software Engineer
Terawe Technologies
07.2019 - 07.2021
- Led a team of four to significantly improve Azure pipeline KPIs from 60% to over 90% by efficiently triaging and increasing the success rates of failed pipelines, enhancing overall project performance.
- Communicated regularly with the client and presented KPI reports, demonstrating transparency and data-driven decision-making.
- Successfully led the migration of 100+ pipelines from Jenkins to YAML configuration in a tight timeframe.
- Played a pivotal role in building optimized scripts and pipelines for automation using Jenkins and PowerShell, streamlining operational processes
- Actively participated in the Prod Stable Investigation Team, leading efforts to monitor and resolve root causes of failed production builds.
- Frameworks and Services : Jenkins, Azure DevOps, Lens Explorer, Power BI, Git, Google Suite, Microsoft Office, Microsoft Teams, Visual Studio Code.
- Languages : SQL, PowerShell
- Roles Played: Team Lead
Internship
Tata Consultancy Services
06.2018 - 08.2018
- Objective: To develop an in-house food court application for Tata Consultancy Services, enabling employees to manage their food coupons for dining purposes.
- Created wireframes, BRDs, and comprehensive documentation.
Education
Bachelor of Technology - Computer Science
Govt. Model Engineering College
India07.2019
School -
St. Thomas Public School
India01.2014
Skills
- Agile Project Management tools: ClickUp, Taskade, Azure Stack
- Collaboration and Communication tools: Slack, Microsoft Teams, Zoom, Google Meet
- Prototyping and Design Tools: Figma
- Version Control Systems: Git
- Office tools: MS Office, Google Suite, iWork Suite
- Project Management
- Attention to Detail
- Requirement Gathering and Analysis
- User Acceptance Testing
- Software development life cycle
- Stakeholder Management
- Communication
- Flexible and Adaptable
- Problem-Solving
Accomplishments
- Best Employee Recognition – Evergrow Digital Marketing Management LLC
- Recognized for outstanding performance, gained inclusion in the company employee page on the website within three months of joining – Terawe Corporation Pvt Ltd
- Best Outgoing Student Award
- School Topper for the CBSE Senior Secondary Examination.
Certification
- Certified Scrum Master- Scrum Alliance
- Become a Stronger and More Productive Business Analyst -Udemy Online Tutorial
- Advanced DAX for Microsoft Power BI Desktop - Udemy Online Tutorial
- Microsoft Power BI - The Practical Guide [2022 EDITION]-Udemy Online Tutorial
- Business Analysis "A-Z" Masterclass -Udemy Online Tutorial
Languages
English
Hindi
Arabic
Awards
- Best Employee Recognition - Evergrow Digital Marketing Management LLC
- Recognized for outstanding performance, gained inclusion in the company employee page on the website within three months of joining - Terawe Corporation Pvt Ltd
- Best Outgoing Student Award
- School Topper for the CBSE Senior Secondary Examination.
Hobbies and Interests
- Online tutoring for school students
- Crafts
- Organizing
- Traveling
Hobbies
Online tutoring for school students, crafts, organizing, and traveling
Timeline
Customer Project Coordinator
Evergrow Digital Marketing Management LLC
11.2023 - 05.2024
Project Manager
TGH Technologies
03.2023 - 11.2023
Junior Software Engineer
Terawe Technologies
07.2019 - 07.2021
Internship
Tata Consultancy Services
06.2018 - 08.2018
Bachelor of Technology - Computer Science
Govt. Model Engineering College
School -
St. Thomas Public School
- Certified Scrum Master- Scrum Alliance
- Become a Stronger and More Productive Business Analyst -Udemy Online Tutorial
- Advanced DAX for Microsoft Power BI Desktop - Udemy Online Tutorial
- Microsoft Power BI - The Practical Guide [2022 EDITION]-Udemy Online Tutorial
- Business Analysis "A-Z" Masterclass -Udemy Online Tutorial
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