Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
Generic

Fathima Shabnam

Dubai

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Data Analyst

Dubai Taxi Corporation
09.2020 - Current
  • Company Overview: Dubai's public Taxi platform with 100K+ trips per day
  • Website: https://www.dubaitaxi.ae/
  • Designed and implemented data-driven performance measurement frameworks by defining key metrics, translating business requirements, and developing scalable reporting solutions using SQL, Tableau, and Python
  • Extracted and analyzed data from multiple sources, including RDBMS, MongoDB, and external APIs, leveraging SQL, Pandas, NumPy, SciPy, and Scikit-learn to generate actionable insights that optimized key performance indicators
  • Developed and maintained ETL data pipelines using KNIME workflows, ensuring data integrity and compliance with company standards, while implementing automated email alerts to enhance reporting accuracy
  • Collaborated with cross-functional teams to streamline offline reporting processes, identifying and automating manual, repetitive tasks using Python and Tableau, resulting in significant reductions in report turnaround time
  • Dubai's public Taxi platform with 100K+ trips per day
  • Website: https://www.dubaitaxi.ae/
  • Technologies used: SQL | Tableau | Python | Excel | Knime | Machine Learning | Data Modeling

Data Analyst

Careem
11.2017 - 05.2020
  • Company Overview: Subsidiary of Uber providing rides/food deliveries in 100+ cities in the Middle Eastern/Northern Africa with 50M+ active users
  • Website: https://www.careem.com/
  • Worked with a team of 6 to assist marketing teams in configuring marketing campaigns, conducted campaign analysis using SQL and Python to identify non-revenue-generating campaigns, leading to a 20% reduction in campaign costs and enhanced resource utilization
  • Built interactive Tableau dashboards and automated reports to run on schedule using Python which reduced the manual efforts by 35%
  • Improved operational transparency by generating and sharing net revenue reports and KPI reports with stakeholders and the management board, resulting in acceleration in financial decision-making processes
  • Subsidiary of Uber providing rides/food deliveries in 100+ cities in the Middle Eastern/Northern Africa with 50M+ active users
  • Website: https://www.careem.com/
  • Technologies used: SQL | Excel | Tableau | Python | Redash | Jira

Senior Software Developer

UST Global
10.2016 - 06.2017
  • Company Overview: Application support and analysis for German parcel delivery service for the UK market with 4,500 parcel shops
  • Website: https://www.hermesworld.com/us/about-us/locations/united-kingdom/
  • Handled app monitoring and quality control for COBOL-DB2 Jobs, maintaining in-scope applications and performing health checks to uphold high standards
  • Achieved a 98% error-free job execution rate, enhancing operational efficiency
  • Developed permanent solutions for defects, conducted performance testing, and seamlessly integrated changes into production, resulting in significant reduction in incidents
  • Application support and analysis for German parcel delivery service for the UK market with 4,500 parcel shops
  • Website: https://www.hermesworld.com/us/about-us/locations/united-kingdom/
  • Technologies used: SQL | COBOL | Jira | Excel

Database Executive

IRI
03.2015 - 10.2015
  • Company Overview: Analysis of Austrian based Energy drinks company data to deliver a competitive advantage in the marketplace
  • Processed raw data from different data providers and applied complex business rules to align sales and product specific data to client specifications using various in house ETL tools
  • Analyzed sales metrics against top regional competitors, generating reports and dashboards using SQL and Microsoft Excel to provide actionable business insights to stakeholders
  • Analysis of Austrian based Energy drinks company data to deliver a competitive advantage in the marketplace
  • Technologies used: SQL | Excel | PowerPoint | Visio

Senior Systems Engineer

Infosys
08.2011 - 05.2015
  • Company Overview: Data migration project for a UK based bank selling its branches to another bank in the UK with 1.8 million customers in 2010
  • Involved in various stages of software development life cycle including design, development (using COBOL-DB2), testing and production support of a data migration program for a credit application system in the UK
  • Managed data mapping between two systems using complex business rules to ensure accurate alignment based on specific business cases
  • Data migration project for a UK based bank selling its branches to another bank in the UK with 1.8 million customers in 2010
  • Technologies used: SQL | COBOL | Excel | REXX

Education

Bachelor of Technology - Computer Science & Engineering

Mahatma Gandhi University
India
05.2011

Skills

  • Data Analysis & Visualization
  • Python
  • SQL
  • Tableau
  • PowerBI
  • Statistical Analysis
  • KNIME Analytics

Certification

  • GCP - Certified Professional Data Engineer, 05/2025
  • Snowflake - Snowpro Core Certification, 07/2025
  • Tableau Desktop Specialist
  • DAG Authoring for Apache Airflow (By Astronomer)

Personal Information

Title: Data Analyst | Business Intelligence Analyst

Timeline

Senior Data Analyst

Dubai Taxi Corporation
09.2020 - Current

Data Analyst

Careem
11.2017 - 05.2020

Senior Software Developer

UST Global
10.2016 - 06.2017

Database Executive

IRI
03.2015 - 10.2015

Senior Systems Engineer

Infosys
08.2011 - 05.2015
  • GCP - Certified Professional Data Engineer, 05/2025
  • Snowflake - Snowpro Core Certification, 07/2025
  • Tableau Desktop Specialist
  • DAG Authoring for Apache Airflow (By Astronomer)

Bachelor of Technology - Computer Science & Engineering

Mahatma Gandhi University
Fathima Shabnam