Overview
Work History
Education
Skills
Languages
Personal Information
Publications
Hobbies and Interests
References
Timeline
Generic
Fathima Thahir

Fathima Thahir

Overview

6
6
years of professional experience

Work History

Accounts Payable Officer

Highway Travels and Tours
10.2018 - Current
  • Maintain petty cash accounts and log all outgoing disbursements
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents
  • Closely monitored accounts to post timely payments and resolve billing discrepancies
  • Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status
  • Introduced new accounting, financial and operational systems to maximize efficiency and recordkeeping accuracy
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
  • Handled day-to-day accounting processes to drive financial accuracy
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Customer Service Assistant

Highway Travels And tours
04.2018 - 10.2018
  • Managed 60+ incoming calls each day with utmost professionalism and knowledgeable service
  • Answered customer questions about product availability and shipment times
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Responded to customer calls and emails to answer questions about products and services
  • Organized and scheduled customer orders to appropriate departments
  • Conducted client and market surveys to identify areas of improvement
  • Responded proactively and positively to rapid change
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
  • Refunded money and adjusted bills to resolve customer service or billing complaints
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Administrative Coordinator

Promoters Paradise Event Management Company
10.2017 - 04.2018
  • Assurance to complete the task in given time with teams and to devote the rules and regulation of the organization Proven management and leadership skills Ability to plan, motivate, identify and communicate with the team and to adapt new skills
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Assisted with contract management and annual renewal processes.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Built and managed processes for tracking and monitoring department performance.

Trainee Software Engineer

Jaihind Associates
07.2017 - 10.2017
  • Collaborated effectively with members of software development team and personnel in other departments
  • Analysed source code to identify functionality issues
  • Tested new applications for usability and adherence to code plan
  • Developed reports using SQL server reporting services.

Education

BTech Computer science and Engineering -

Sri Vellapally Natesan College of Engineering
Kerala, India
07.2017

Under Graduation -

Govt. Girls Higher Secondary School
Kerala, India
09.2013

Skills

  • MS office and Social media
  • Excellent team worker
  • Coaching and mentoring skills
  • Well-presented and articulated
  • Build releases
  • Software development: JAVA
  • Software applications
  • Quick to grasp new ideas
  • MATLAB, DSP firmware
  • J2SE, prolog, C, C AND C#

Languages

Malayalam
English
Hindi

Personal Information

  • Place of Birth: India
  • Gender: Female
  • Marital Status: Married
  • Date of Birth: 04/22/95
  • Nationality: Indian
  • Driving License: NO

Publications

Currently holding husbands visa.....

Hobbies and Interests

Reading News Papers, Surfing Nets

References

References available on request

Timeline

Accounts Payable Officer

Highway Travels and Tours
10.2018 - Current

Customer Service Assistant

Highway Travels And tours
04.2018 - 10.2018

Administrative Coordinator

Promoters Paradise Event Management Company
10.2017 - 04.2018

Trainee Software Engineer

Jaihind Associates
07.2017 - 10.2017

BTech Computer science and Engineering -

Sri Vellapally Natesan College of Engineering

Under Graduation -

Govt. Girls Higher Secondary School

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Fathima Thahir