Fatima Abou El Kas
Abu Dhabi
Summary
Energetic Volunteer offering outstanding social media and interpersonal skills. Well-trained individual with past experience working with children, office environment as well as volunteering. Punctual and dedicated to service. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Volunteer
Union71 Medical Facilities, LLC
12.2022 - Current
- Assisted with special events or programs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Supported staff on special assignments and ad hoc projects.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Volunteer
Cloud 9 Veterinary clinic and Pet Hotel
01.2019 - Current
- Maintained clean, neat and operational facilities to serve program needs.
- Looked after animals in day care including playing, cleaning and maintaining their safety
- Used strong interpersonal communication skills to convey information to others.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Babysitter
Family members
01.2019 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Encouraged children to be understanding and patient with others.
- Made healthy snacks and meal for 2-3 children.
- Engaged with children on individual basis to build positive relationships.
- Assisted with light housekeeping duties as well as running errands.
- Promoted language development skills through reading and storytelling.
Education
No Degree - A Level
Rosary School
Abu Dhabi06.2024
Skills
- Operations Support
- Computer Skills
- Volunteering
- Data Entry
- MS Office
- Verbal and Written Communication
- Telephone Etiquette
- Community Service
- Setting Up Booths
- Product Recommendations
- Cash Handling
- Customer Service
- Sales Expertise
- Stocking and Receiving
- Sales Generation
- Time Management
- Upselling Techniques
- Customer Needs Assessment
Accomplishments
- Achieved outstanding results through effectively helping with Art projects.
- Supervised team of 5 students to complete grade project in English and Creative Art.
- Highest ranking student in English and Health Sciences in the entire grade section.
Hobbies
Enthusiastic digital artist, home cook and baker and animal lover.
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Slovak
Bilingual or Proficient (C2)
Timeline
Volunteer
Union71 Medical Facilities, LLC
12.2022 - Current
Volunteer
Cloud 9 Veterinary clinic and Pet Hotel
01.2019 - Current
Babysitter
Family members
01.2019 - Current
No Degree - A Level
Rosary School
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