FATIMA ALMAHRI
Summary
Obtain a challenging and a progressive position where I can apply my skills that I developed through my experience and education. I aim for professional growth and additional experience as well as to employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.
Overview
11
11
years of professional experience
Work History
Customer Experience Specialist
Sukoon Insurance
01.2023 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
Call Center Agent
ABU DHABI ISLAMIC BANK
08.2020 - 02.2022
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced
Human Resources Assistant
RAS AL KHAIMAH POLICE
01.2013 - 01.2013
- Monitored employee attendance and performance to verify punctuality and absences .
Education
BACHELOR DEGREE IN PETROLEUM ENGINEERING -
UAE UNIVERSITY
Al Ain City, United Arab Emirates05.2020
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Computer Skills
- Active Listening
Languages
Arabic
English
Courses
Information security 2024
Planning during crises 2020
Timeline
Customer Experience Specialist
Sukoon Insurance
01.2023 - Current
Call Center Agent
ABU DHABI ISLAMIC BANK
08.2020 - 02.2022
Human Resources Assistant
RAS AL KHAIMAH POLICE
01.2013 - 01.2013
BACHELOR DEGREE IN PETROLEUM ENGINEERING -
UAE UNIVERSITY
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