Fatima Alsuwaidi

Establish and manage new location in Abu Dhabi. Develop and strengthen relationships with customers, major suppliers, and partners. Work with internal departments to meet customer expectations. Assist in identifying sales possibilities and notifying the sales team to pursue them. Present the Company's products and services to customers. Collaborate with internal divisions to suit the needs of the customer. Respond immediately to consumer complaints and resolve issues. Develop relationships with prominent Abu Dhabi businesses. Met with over 200 clients over UAE in less than one and half years.

• Organized gatherings to foster diplomatic relations. Participated in Embassy activities. Systematically identified issues and devised solutions. Socialize. Diplomatic spouses and school PTOs. Attend more than 10 non-profit events.

• Handling 3 Branches.Issuing UAE national identification cards to all Dubai residents. Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. Execute process improvements for under-performing areas by strategizing and scheduling daily operational activities. Assessed employee performance and developed improvement plans. Maintained compliance with company policies, objectives and communication goals. Established service level agreements and defined facility procedures, including on-time resolution of consumers’ problems.
• Daily Statistics : 800 -1000 transactions per day.

• Part Time Contract
• Working as accredited Financial Expert with Judicial Department - Abu Dhabi. Provide honest, impartial, and independent opinions and reports to commercial courts of AUH regarding disputes linked to financial issues. Communicated with clients and collected information to research cases and prepare settlement offers. Analyzed probable outcomes of cases using knowledge of legal precedents. Presented key evidence, support facts, and assist in Making Decisions according to precise standards of court.
• Key Contributions: Over 30 Analytic Reports in 2 years.

• Planned and organized media campaigns as well as formulated strategic business plans to meet and exceed organizational goals. Monitored and assessed client trading, staff training, and performance management to ensure compliance with organizational standards. Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. Facilitated decision-making process while analyzing critical data, identifying patterns, trends, causes, and connections. .Ensure high-quality deliverables of products and services by improving and maintaining overall internal/external quality levels.
• Key Contributions: Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades. (Downsizing Company Crisis 2009).

• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales. Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements. Submitted loan applications to underwriter for verification and recommendation. Managing 40% of subscriptions and allocations for initial public offering - IPOs of Arkan, Abbar, etc.Resolved various issues impacting sales management and business operations. Implemented service improvements to enhance sales cycle. Delivered high level of support to sales department concerning achieving branch goals. Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues. Build long-term relationships with proactive contact.
  Key Contributions: Expanded client base, increased customer retention, boosted sales under competitive, Assisst in IPOs.