Fatima AlZahraa Ahmed Samer
Al Ain,alain
Summary
Professional Summary
Dedicated and results-oriented professional with over four years of experience in healthcare administration, patient coordination, reception, data entry, and marketing. Experienced in supervising marketing teams, managing patient records, coordinating healthcare specialists, and delivering exceptional customer service. Strong communication, leadership, and organizational skills with the ability to work effectively under pressure and manage multiple responsibilities. Passionate about contributing to organizational success by improving operational efficiency, enhancing patient satisfaction, and supporting high-quality healthcare services.
Overview
2027
2027
years of professional experience
1
1
Certification
Work history
Supervisor leader
wldy medical center
alain
- Supervised the marketing team and coordinated daily marketing activities.
Developed marketing strategies to increase patient engagement.
Followed up on marketing campaigns and prepared performance reports.
Marketing Officer Truelife hospital
- Promoted the company's services through various marketing channels.
Managed customer relationships and generated new business opportunities.
Assisted in planning and executing marketing campaigns.
Specialists Coordinator & Patient Follow-up
- Zayed Foundation for People of Determination
- Coordinated schedules and work of healthcare specialists.
Followed up with patients regarding appointments and treatment plans.
Managed patient records and ensured effective communication between patients and specialists.
Assisted in administrative and operational tasks. - Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
Data Entry Clerk for Covid 19 Patients
Al Ain Convention Center - Covid19 Prime Assessment Center
Al Ain
01.2021
Data Entry Clerk for Covid 19 Patients
Asharej Covid19 Screening Center
Al Ain
01.2021
Reception
Cure Plus medical center
Al Ain
04.2023 - 06.2026
Recepion
True life hospital
Al Ain
09.2022 - 03.2023
- Working within a reception environment providing telephone answering, Scheduled appointments, follow-ups, and reception service, and welcoming visitors.
- Achievements/Tasks
Data Entry Clerk
SEHA, The national Screening Center Sharjah
Sharjah
08.2021 - 05.2022
Data Entry Clerk for Covid 19 Patients
Al Amirah Covid19 test and vaccination center
Al Ain
03.2021 - 09.2021
Data Entry Clerk for Covid 19 Patients
Al Maqam Healthcare Center
Al Ain
10.2020 - 12.2020
Education
Bachelor of education - kindergarten
Hama University
Hama, SyriaHigh School - undefined
Ibn Khaldon Private School
Al Ain, United Arab EmiratesSkills
- Customer service
- Excellent ability to use a computer
- Communication
- The ability to work under pressure
- Teamwork
- Manage time
- Adaptable
- Leadership
- Capability of learning new terms
- Qualified Data Entry Clerk with 2 years of experience compiling and inputting data into systems
- Feedback reception and application
- Reception procedure development
- Visitor reception
Certification
- Seha Covid19 System Training - Al Maqam Healthcare Center
- Covid19 System Training - National Emergency Crisis and Disaster Management Authority
- Seha Vaccination System Training - Al Ain Convention Center - Covid19 Prime Assessment Center
- ICDL Certificate - United Arab Emirates University
LANGUAGES
Arabic - Native or Bilingual Proficiency
English - Professional Working Proficiency
REFERENCES
Will be provided upon request
WORK EXPERIENCE
Takatof, Social Services Volunteer, Al Ain, United Arab Emirates, 2017, 2020
Timeline
Reception
Cure Plus medical center
04.2023 - 06.2026
Recepion
True life hospital
09.2022 - 03.2023
Data Entry Clerk
SEHA, The national Screening Center Sharjah
08.2021 - 05.2022
Data Entry Clerk for Covid 19 Patients
Al Amirah Covid19 test and vaccination center
03.2021 - 09.2021
Data Entry Clerk for Covid 19 Patients
Al Ain Convention Center - Covid19 Prime Assessment Center
01.2021
Data Entry Clerk for Covid 19 Patients
Asharej Covid19 Screening Center
01.2021
Data Entry Clerk for Covid 19 Patients
Al Maqam Healthcare Center
10.2020 - 12.2020
High School - undefined
Ibn Khaldon Private School
Supervisor leader
wldy medical center
Bachelor of education - kindergarten
Hama University