Fatima BENSABER COSTA
Property Consultant
Dubai
Summary
Dynamic sales professional with experience across multiple sectors. Proven expertise in sales strategy, relationship management, and process optimization. Fluent in French, Spanish, Portuguese, and English, with strong adaptability in fast-paced, multicultural environments. Ready to leverage my skills in Dubai’s competitive real estate market.
Overview
13
13
years of professional experience
Work History
Store Manager
Zara, ITX, Inditex
01.2022 - 12.2024
- Spearheaded daily store operations, optimizing product placement to drive sales and achieve commercial objectives, ensuring maximum profitability.
- Led, mentored, and motivated a high-performing team, fostering professional development and maintaining a positive, collaborative work environment.
- Oversaw visual merchandising, maintaining an appealing store environment to enhance customer experience and drive sales.
- Analyzed product collections and sales data to identify opportunities for performance improvement.
- Recruited, trained, and scheduled staff, ensuring efficient operations and high employee morale.
- Consistently provided outstanding customer service, contributing to repeat business and client satisfaction.
- Collaborated with regional teams to align store operations with company goals and standards.
Senior Sales Assistant
Stradivarius, ITX Netherlands - Inditex
05.2021 - 01.2022
- Delivered exceptional customer service, significantly boosting customer satisfaction and loyalty.
- Effectively handled product exchanges and returns, ensuring smooth, hassle-free customer experiences.
- Contributed to seasonal store updates and promotional campaigns, resulting in increased foot traffic and sales.
- Recognized for achieving record-breaking online sales and driving performance above targets.
Store Manager
Zara, ITX Portugal - Inditex
06.2020 - 04.2021
- Managed store operations and visual merchandising, consistently achieving commercial goals and maximizing profitability.
- Led a high-performing team, emphasizing professional development and achieving operational excellence.
- Provided actionable insights based on data analysis of sales and product performance, optimizing inventory and sales strategies.
- Ensured an exceptional level of customer service, maintaining high satisfaction levels and client retention.
Sales Manager
Group Marcage Tangier Free Zone
03.2016 - 01.2020
- Developed and implemented a sales strategy that resulted in a 30% increase in revenue and a 58% expansion in customer base.
- Recruited, trained, and mentored a dynamic sales team, fostering a collaborative, goal-driven culture.
- Cultivated and maintained strong client relationships, ensuring high levels of customer retention and repeat business.
- Streamlined communication processes, improving outreach efforts and enhancing client satisfaction.
- Managed logistics for meetings, conferences, and client travels, ensuring smooth operations and effective coordination.
Financial Manager
INEC Group
09.2011 - 01.2016
- Coordinated budgeting, forecasting, and financial reporting, providing strategic insights to support decision-making.
- Managed accounts payable, collections, and payroll, ensuring financial accuracy and compliance.
- Developed and maintained complex spreadsheets, streamlining financial reporting processes and reducing reporting time by 40%.
- Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
- Prepared comprehensive financial statements for executive review, aiding in effective decision-making processes regarding growth opportunities and resource allocation.
Education
Bachelor'Degree - Economics & Management
University of Abdelmalek Saadi
Tetouan, Morocco 04.2001 -
Post-Baccalaureate Degree - Accounting And Business Management
Technical College of Moulay Youssef
Tangier, Morocco 04.2001 -
Skills
- Sales & Negotiation Skills
- Customer Relationship Management (CRM)
- Communication Skills
- Attention to Detail
- Problem-solving
- Sales professional
- Sales coaching
- Budget development
Timeline
Store Manager
Zara, ITX, Inditex
01.2022 - 12.2024
Senior Sales Assistant
Stradivarius, ITX Netherlands - Inditex
05.2021 - 01.2022
Store Manager
Zara, ITX Portugal - Inditex
06.2020 - 04.2021
Sales Manager
Group Marcage Tangier Free Zone
03.2016 - 01.2020
Financial Manager
INEC Group
09.2011 - 01.2016
Bachelor'Degree - Economics & Management
University of Abdelmalek Saadi
04.2001 -
Post-Baccalaureate Degree - Accounting And Business Management
Technical College of Moulay Youssef
04.2001 -
Similar Profiles
Dilara YurdusevenDilara Yurduseven
Merchandiser at Inditex – ITX Trading TR - Zara Man Dept (Office)Merchandiser at Inditex – ITX Trading TR - Zara Man Dept (Office)
Yamini NaiduYamini Naidu
Visual Commercial at Zara, ITX CanadaVisual Commercial at Zara, ITX Canada
Bahaeldeen MunaflBahaeldeen Munafl
Sales Assistant and Cashier at MELLAN ITX SVERIGE AB(ZARA)Sales Assistant and Cashier at MELLAN ITX SVERIGE AB(ZARA)