Fatima Essahli
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
F&B Admin and Restaurants Reservations
Bulgari Resort Dubai
09.2022 - Current
- Food and beverage administration work, systems using for restaurants reservations and policies, also an efficient communication with guests through calls and emails.
- (LQA standards) - Best IFH performer within my team delivering the great customer service.
- being up to date of restaurants flow, information and the planning of coming seasons.
- Up selling of the hotel restaurants (Michelin stars as IL Ristorante/Hoseki) cuisines, signatures and special Events.
Housekeeping coordinator
Mandarin Oriental
04.2022 - 08.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Completed schedules, shift reports, and other business documentation.
- insure an effective administration and operations work flow.
Housekeeping Coordinator
The Oberoi Luxury Resort
03.2020 - 03.2022
Lila Restaurant, F&B Service
Radisson Blu 5stars hotel Marrakech,
12.2018 - 03.2019
- Assist the guest for all his requests and take his order in an efficient way.
- Deliver a great quality of service to the guest applying all hotel standards.
- Help the team and be an effective member.
Operation Agent & Hostess
Marrakech Menara Airoport
08.2018 - 09.2018
Education
Bachelor`s degree - Hosting and Tourism Entertainment
CCFA ( Cabin Crew Training Center )
2019
High School Diploma -
Mohamed 6 School
Marrakech08.2017
Skills
- Soft and Hard skills:
- Team work
- Problem solving
- Time management
- MS Office
- Opera (PMS) Hotel
- Software
- SAP Purchasing system
- HMS Hospitality
- Management Solution
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
F&B Admin and Restaurants Reservations
Bulgari Resort Dubai
09.2022 - Current
Housekeeping coordinator
Mandarin Oriental
04.2022 - 08.2022
Housekeeping Coordinator
The Oberoi Luxury Resort
03.2020 - 03.2022
Lila Restaurant, F&B Service
Radisson Blu 5stars hotel Marrakech,
12.2018 - 03.2019
Operation Agent & Hostess
Marrakech Menara Airoport
08.2018 - 09.2018
Bachelor`s degree - Hosting and Tourism Entertainment
CCFA ( Cabin Crew Training Center )
High School Diploma -
Mohamed 6 School
Similar Profiles
Valerie VayssiereValerie Vayssiere
Director of Sales and Marketing at Bulgari Resort, DubaiDirector of Sales and Marketing at Bulgari Resort, Dubai
Manish SaruManish Saru
Junior Sous Chef at Bvlgari Resort DubaiJunior Sous Chef at Bvlgari Resort Dubai
Rajesh ThapaRajesh Thapa
Runner cum telephone operator at Marriott Resort Palm Jumeirah,DubaiRunner cum telephone operator at Marriott Resort Palm Jumeirah,Dubai
Mohit YadavMohit Yadav
Director at BANQUE MISRDirector at BANQUE MISR
Kashish BhatnagarKashish Bhatnagar
Senior BI Developer at OSNSenior BI Developer at OSN