Fatima Mohamoud

• Sorted documents and maintained organized filing process.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Created and maintained data entry logs to track data entry activities.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Followed established procedures to enter and process data correctly.
• Collated and organized data entry documents into filing systems for easy access.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Developed data entry policies and procedures in compliance with company standards.
• Followed data entry protocols, rules and regulations.
• Corrected data entry errors to prevent duplication or data degradation.
• Evaluated source documents to locate needed information.
• Checked for accuracy by verifying data and records.
• Preserved customer confidence and protected operations by keeping information confidential.
• Kept optimal quality levels to prevent critical errors and support team performance targets.

• Handled daily scheduling tasks and provided administrative support for entire department.
• Answered multi-line phone system and enthusiastically greeted callers.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Created and updated records and files to maintain document compliance.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• collaborate with nursing staff and promote excellent customer service
• Maintain clinical files in accordance with relevant policies and legislation, including
• admission and discharge of patients, both from other wards and directly.
• Maintain medical records including file reports and ensure adequate supply patient labels.
• Maintain ward-related records and databases as directed.
• Ensure timely information for the managers regarding DAMA and transferees cases to the other health care unite.
• Maintains patient confidence and protects hospital operations by keeping information
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Managed filing system, entered data and completed other clerical tasks.
• Entered data into system and updated customer contacts with information to keep records current.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Volunteered to help with special projects of varying degrees of complexity.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Assisted coworkers and staff members with special tasks on daily basis.

• Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to
• daily scheduling tasks and provided administrative support for entire department.
• Answered multi-line phone system and enthusiastically greeted callers.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained daily report documents, memos and invoices.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Assisted coworkers and staff members with special tasks on daily bas
• patients; giving directions; referring inquiries to nursing and physician staff
• Registers new patients and updates by collecting patient detailed &information including personal financial information.
• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical
• nurses, physicians, aides, and other hospital personnel.
• Protects patient confidentiality by making sure protected health informat
• Located room patient
• booking and scheduling appointment for discharge patients from words.

implementation of the company policy on potential customer to provide type and amount of data and

information .

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implementation of the company police on the procedure required to conclude agreements for the

preparation of the contract with the customer and ensure there accuracy and completeness.

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Implementation of the company policy with regard to customer service and ensure their usefulness

achieving customer satisfaction and gain confidence.

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Support staff implementation necessary to stimulate sales telephone communication plan and ensure

timeliness and content and evaluate the results .

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Supervising the actual customer data analyses and identify ways to deepen relation with them and

discuss them with subordinates ,including contributing to increasing sales task efficiently.

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Overseeing the study notes and customer complaints , analyze and take appropriate action to remedy

them and coordination with stakeholders to make sure the do not recur and customer satisfaction

performance there.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Produced high-quality communications for internal and external use.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Provided professional services and support in a dynamic work environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Worked flexible hours across night shift.
• Provide ahigha high service for customer and proivedproved the informa they need