Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Fatima Rajab

AlAin,UAE

Summary

Capable of driving operational success, improving patient care and enhancing regulatory compliance through unique blend of knowledge and leadership skills. Ready to deliver comprehensive pharmaceutical services and ensure highest standards of accuracy and safety in medication management.

Empathetic and energetic pharmacist with background in pharmaceutical dispensing, patient communications and inventory management.

Friendly and patient leader focused on creating supportive and motivating working environments. Builds relationship quickly with patients from diverse backgrounds to educate about general health topics and maintain wellbeing. Boosts team productivity by training and mentoring junior pharmacy staff. Able to make connections with doctors built on trust.

Organized and dependable pharmacist with 3 years of experience as branch supervisor (total 9 years of experience). Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Supervisor Pharmacist

Al Ain Pharmacy
Al Ain City, Abu Dhabi
08.2023 - Current
  • Responded promptly and professionally to medical queries from both patients, medical professionals alike. (Manage more than 50 patients, 25 employees daily)
  • Deftly managed inventory, ensuring optimal stock levels at all times (Order, Aging, Near Exp..)
  • Adhered strictly to ethical guidelines whilst providing exceptional pharmacy services.
  • Collaborated effectively with healthcare professionals for cohesive patient care approach.
  • Effectively handled complaints from customers, resolving them in timely manner.
  • Advised customers on health matters relating to over counter medicines, increasing overall customer satisfaction.
  • Managed team of junior pharmacists for efficient workflow in pharmacy.
  • Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
  • Completed insurance forms and worked with insurance companies to give patients necessary medications.
  • Worked with other healthcare professionals to review quality of drugs. (Worked with more than 50 doctors for last 9 years)
  • Trained and mentored junior pharmacy staff to increase team productivity and efficacy.

Pharmacist

Al Ain Pharmacy
Al Ain City, Abu Dhabi
01.2016 - 07.2023
  • Minimized errors in prescription handling through meticulous attention to detail.
  • Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
  • Provided comprehensive consultations with patients for improved understanding of their medication regimes.
  • Liaised closely with GPs and other healthcare providers, ensuring seamless patient care coordination.
  • Improved patient satisfaction with thorough advice on over counter treatments.
  • Maintained clean and organized pharmacy, enhancing efficiency within workplace.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Completed insurance forms and worked with insurance companies to give patients necessary medications. (More than 10 insurance companies)
  • Adhered to strict data confidentiality practices to safeguard patient information.
  • Labelled medication with dose and administration guidance.
  • Stored medication according to specific temperature instructions.

Education

Bachelor of Pharmacy - Pharmacy

Latakia University (Tishreen)
Latakia/Syria
09.2010 - 10.2015

Skills

  • Pharmacy law compliance
  • Data entry proficiency
  • Medicine supply chain understanding
  • Pharmacy operations leadership
  • Prescription checks
  • Drug inventory control
  • Customer relations
  • Excel proficiency
  • Policies and procedures
  • Pharmacy operations
  • Pharmacy staff mentorship

Languages

Arabic
Native
English
Fluent

References

References available upon request.

Timeline

Supervisor Pharmacist

Al Ain Pharmacy
08.2023 - Current

Pharmacist

Al Ain Pharmacy
01.2016 - 07.2023

Bachelor of Pharmacy - Pharmacy

Latakia University (Tishreen)
09.2010 - 10.2015
Fatima Rajab