Fatima Said

Work History

Rashid Hospital

Dubai

2019.11 - Current

Implemented standards of global rating star system for services in hospital.
Trained and conducted over 40 workshops and educational programs to improve staff knowledge in risk management, JCIA, Service excellence programs, patient safety and quality improvement tools.
Developed many policies in hospital and had active role in their implementation.
Participated and facilitated JCI accreditation process in two accreditations 2019-2022.
Improved patients experience by leading hospital wide initiatives and projects.
Achieved 94.8% in International Customer Experience Standards "ICXS" which is level of International Service Excellence.
Managed time efficiently in order to complete all tasks within deadlines
Excellent communication skills, both verbal and written
Extensive knowledge in data entry, analysis and reporting.

Endoscopy Unit – Rashid Hospital

Dubai

2018.01 - 2019.11

Scrubbed for different 5-7 endoscopy procedures per day EGDs, colonoscopies like dilatation, variceal banding, PEG Tube insertions, control of bleeding and ERCP.
Educated patients on procedures and facilitated procedures.
Reviewed and documented patient medical history to accurately reflect nursing assessment, changes in clinical state and other pertinent patient information to support multidisciplinary team to deliver care.
Performed patient assessment, VS monitoring, IV insertion and other routine procedures and documented in electronic medical record to support interdisciplinary care.
Inspected facilities and maintained excellent hygiene and safety by decontaminating equipment and sanitizing surfaces.
Administered medication to patients according to facility protocols.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Document patient care accurately and completely in electronic medical records (EMRs) and other medical documentation

Dubai Hospital

Dubai

2014.01 - 2018.01

Assessed physical, psychological, physiologic, and cognitive status of patients.
Administered medications via oral, IV, and intramuscular injections and monitored responses according to policy and regulations.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Managed patients pre and post surgical procedures.
Managed nursing care for 7-8 patients per shift.
Developed and implemented individualized patient care plans for optimal outcomes.
Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
Document patient care accurately and completely in electronic medical records (EMRs) and other medical documentation
Improved waiting time in clinic by Initiating projects for improving turn around time in OPD which resulted in 55% reduction in waiting time

Dubai Hospital

Dubai

2012.01 - 2014.01

Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
Managed elements of patient care from admission to discharge or transfer to other units.
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Performed various nursing interventions such as sterile wound dressing, vital sign monitoring, and specimen collection.
Implemented medication and IV administration, catheter insertion, and airway management.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
Participated in quality improvement initiatives to improve patient outcomes and decrease hospital-acquired infections
Performed pre- and post-surgical\ procedural care as per standards.

Dubai hospital, Medical Inpatient, ICU, ED, Dialysis

Dubai

2011.11 - 2012.11

Enrolled in 1 year Post Graduate Nurse Program where had rotation in different specialty units:
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collected blood, tissue, swabs and other laboratory specimens and prepared for lab testing.
Developed and implemented individualized patient care plans for optimal outcomes.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Implemented care plans for patient treatment after assessing physician medical regimens.