Fatima Zahra Fergous
Dubai,UAE
Summary
Results-oriented professional specializing in sales and negotiation, with a strong background in administrative sales management and commercial studies. Proven ability to enhance operational efficiency through advanced skills in Microsoft Office Suite and internet tools. Focused on driving business growth via strategic research and effective communication.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Senior sales executive
Carter and White
Dubai, UAE
04.2025 - Current
- Implemented customised client solutions to enhance customer retention.
- Streamlined internal processes, boosting operational efficiency.
- Collaborated with cross-functional teams to improve product knowledge and service delivery.
- Coordinated sales meetings, promoting a collaborative work environment.
Sales Manager
Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 07.2025
- Welcomed and provided personalized advice to high-end Moroccan and international clients.
- Managed cash transactions and inventory.
- Maintained stock organization and conducted inventory checks.
- Ensured adherence to brand standards and guidelines.
Sales Supervisor in a Store/Shop
Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017
- Conducted merchandising, including setting up displays and store corners.
- Analyzed sales performance and implemented action plans to meet objectives.
- Tracked revenue through weekly and monthly reporting.
- Ensured store image aligned with brand merchandising standards.
Sales Advisor
Galeries Lafayette
02.2015 - 04.2016
- Organized stock and performed inventory checks.
- Executed merchandising strategies.
- Coordinated private and VIP sales events.
- Analyzed sales data to identify trends and opportunities.
Education
Diplome - Business and Marketing
L’Ecole Française d’Enseignement Technique
01.2015 - 01.2017
Baccalaureate - Experimental Sciences
Lycée Zeryab
Skills
- Sales and Negotiation Techniques
- Administrative Sales Management
- Commercial Studies and Research
- Excellent Interpersonal Skills
- Team-Oriented
- Internet and Email Tools
- Microsoft Excel, Word, PowerPoint, Access, and Outlook
Languages
Arabic: Fluent
French: Fluent
English: Basic
Hobbies and Interests
Swimming, Fashion, Luxury Goods, Digital Marketing
Timeline
Senior sales executive
Carter and White
04.2025 - Current
Sales Manager
Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 07.2025
Sales Supervisor in a Store/Shop
Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017
Sales Advisor
Galeries Lafayette
02.2015 - 04.2016
Diplome - Business and Marketing
L’Ecole Française d’Enseignement Technique
01.2015 - 01.2017
Baccalaureate - Experimental Sciences
Lycée Zeryab
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