FATIMA EZZAHRA HARACHI
Abu Dhabi
Summary
Seeking a career that suits my studies & experience. Committed & hardworking with years of experience processing transactions and assisting customers. Dedicated to resolving issues, Creative problem solver capable of helping customers with various needs & getting support from managers.
Overview
7
7
years of professional experience
Work History
Skin Care Specialist & Marketing
Summer land Medical Center
11.2020 - 07.2022
- Analyzed skin condition and made appropriate product recommendations.
- Facial and body treatments to craft personalized sessions and recommended home care to achieve desired results.
- Advised clients on proper home-care regimens.
- Discussed procedures and treatment options with clients.
- Explained benefits of skin care products to clients.
- Cleansed, exfoliated and moisturized customer skin.
- Executed laser hair removal and microdermabrasion procedures.
Chief of Group Supervisor
Allo Spa Beauty Company
09.2018 - 10.2019
- Provide high level of all beauty care.
- Briefed and motivated staff to deliver daily operational requirements.
- Upheld exceptional hygiene levels, maintaining spotlessly clean environments for optimized customer comfort.
- Maintained excellent health and safety standards.
- Oversaw bookings with accurate calendar management.
- Designed long-term personalized care plans for clients with varying beauty and aesthetic needs.
- Sterilized and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Received and resolved customer complaints escalated by staff.
Beauty Treatment Specialist Supervisor
Amal Beauty Center
01.2017 - 08.2018
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Performed pedicures and manicures, meeting daily appointment targets.
- Handled or escalated client complaints in line with brand guidelines.
- Input bookings into computer system at reception.
Cosmatic Specialist
Hotel Sultana
11.2015 - 12.2016
- Perform all type of beauty care such as (Pedicure , Manicure, facial , massage & wax)
Education
Diploma of Higher Education - Therapeutic Natural Skin Care & Massage
Eskouaf
Morocco 09.2015
Skills
- MS Office proficiency
- Beauty therapy techniques
- Appointments management
- Professional and smart presentation
- Health and safety procedures
- Body waxing
- Caring customer service
- Massage techniques
- Manicures and pedicures
- Clean and neat
Languages
English
Beginner
A1
French
Elementary
A2
Arabic
Bilingual or Proficient (C2)
Timeline
Skin Care Specialist & Marketing
Summer land Medical Center
11.2020 - 07.2022
Chief of Group Supervisor
Allo Spa Beauty Company
09.2018 - 10.2019
Beauty Treatment Specialist Supervisor
Amal Beauty Center
01.2017 - 08.2018
Cosmatic Specialist
Hotel Sultana
11.2015 - 12.2016
Diploma of Higher Education - Therapeutic Natural Skin Care & Massage
Eskouaf
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