FATIMA KHADIM SULTAN TURAIFI
Sharjah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Air Traffic Control Trainee
SERCO
03.2022 - 01.2023
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.
- Utilized computerized flight planning and automated tracking systems for flight activity monitoring.
- Researched continually to stay up to date on new ICAO rules and policies.
- Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
Air Traffic Control Assistance
SERCO
11.2018 - 03.2022
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
Revenue Management Analyst
Etihad Airways
10.2016 - 06.2016
- Setting rates that will benefit company yield
- Forecasting and predicting season change, which affect rates
- Calculating shipment rate, which will increase company sales
- Used Programs: Cargospot, CargoMax.
Premier Sale Officer
HSBC
05.2015 - 06.2016
- Built relationships with customers and community to promote long term business growth.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Finance Supervisor
EMIRATES GROUP
09.2011 - 03.2015
- Checks the type of cargo, location and the rate
- Handle AWB and checks the amount other airline billed for
- Managed regular finance tracking.
- Worked with multiple departments to check proper billing information.
Education
Diploma - Finance
Emirates Aviation College
Dubai05.2013
High School Diploma -
Higher Colleges of Technology, Al Zahra Girls High School
Sharjah06.2011
Skills
- Interpersonal skills: communicate with people, influencing, team player
- Computer skill
- MS office
- Leadership skills with people and organizations (managing,
- Motivating, organizing)
- Sales and marketing skills
- Interests
Certification
ICAO52
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Air Traffic Control Trainee
SERCO
03.2022 - 01.2023
Air Traffic Control Assistance
SERCO
11.2018 - 03.2022
Revenue Management Analyst
Etihad Airways
10.2016 - 06.2016
Premier Sale Officer
HSBC
05.2015 - 06.2016
Finance Supervisor
EMIRATES GROUP
09.2011 - 03.2015
Diploma - Finance
Emirates Aviation College
High School Diploma -
Higher Colleges of Technology, Al Zahra Girls High School
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