Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
Generic
Fatima Zahra Fergous

Fatima Zahra Fergous

Dubai

Summary

Dedicated and customer-focused sales advisor with over 10 years of experience in the luxury retail industry. Adept at providing personalized service to high-end clientele, managing inventory, and achieving sales targets. Strong organizational skills, excellent teamwork, and a passion for luxury fashion and marketing.

Overview

11
11
years of professional experience

Work History

Senior Sales Advisor

Carter and White Dubai
04.2025 - Current
  • Achieved sales targets through proactive product promotion.
  • Enhanced brand loyalty by promoting customer loyalty schemes.
  • Maintained an orderly sales floor to improve shopping experience.
  • Executed till operations accurately, ensuring precise transactions.
  • Assisted with visual merchandising to elevate shop floor appeal.
  • Advised customers on product selection tailored to specific needs.

Assistant Sales Manager

Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 02.2025
  • Welcomed and provided personalized advice to high-end Moroccan and international clients.
  • Managed cash transactions and inventory.
  • Maintained stock organization and conducted inventory checks.
  • Ensured adherence to brand standards and guidelines.

Sales Supervisor in a Store/Shop

Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017
  • Conducted merchandising, including setting up displays and store corners.
  • Analyzed sales performance and implemented action plans to meet objectives.
  • Tracked revenue through weekly and monthly reporting.
  • Ensured store image aligned with brand merchandising standards.

Sales Advisor

Galeries Lafayette
02.2015 - 04.2016
  • Organized stock and performed inventory checks.
  • Executed merchandising strategies.
  • Coordinated private and VIP sales events.
  • Analyzed sales data to identify trends and opportunities.

Education

Diplome - Business and Marketing

L’Ecole Française d’Enseignement Technique

Baccalaureate - Experimental Sciences

Lycée Zeryab

Skills

  • Sales and Negotiation Techniques
  • Administrative Sales Management
  • Commercial Studies and Research
  • Excellent Interpersonal Skills
  • Team-Oriented
  • Internet and Email Tools
  • Microsoft Excel, Word, PowerPoint, Access, and Outlook

Languages

Arabic: Fluent
Native
French: Fluent
Fluent
English
Elementary

Personal Information

Hobbies and Interests

Swimming, Fashion, Luxury Goods, Digital Marketing

Timeline

Senior Sales Advisor

Carter and White Dubai
04.2025 - Current

Assistant Sales Manager

Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 02.2025

Sales Supervisor in a Store/Shop

Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017

Sales Advisor

Galeries Lafayette
02.2015 - 04.2016

Baccalaureate - Experimental Sciences

Lycée Zeryab

Diplome - Business and Marketing

L’Ecole Française d’Enseignement Technique
Fatima Zahra Fergous