Fatima Zahra Fergous
Dubai
Summary
Dedicated and customer-focused sales advisor with over 10 years of experience in the luxury retail industry. Adept at providing personalized service to high-end clientele, managing inventory, and achieving sales targets. Strong organizational skills, excellent teamwork, and a passion for luxury fashion and marketing.
Overview
11
11
years of professional experience
Work History
Senior Sales Advisor
Carter and White Dubai
04.2025 - Current
- Achieved sales targets through proactive product promotion.
- Enhanced brand loyalty by promoting customer loyalty schemes.
- Maintained an orderly sales floor to improve shopping experience.
- Executed till operations accurately, ensuring precise transactions.
- Assisted with visual merchandising to elevate shop floor appeal.
- Advised customers on product selection tailored to specific needs.
Assistant Sales Manager
Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 02.2025
- Welcomed and provided personalized advice to high-end Moroccan and international clients.
- Managed cash transactions and inventory.
- Maintained stock organization and conducted inventory checks.
- Ensured adherence to brand standards and guidelines.
Sales Supervisor in a Store/Shop
Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017
- Conducted merchandising, including setting up displays and store corners.
- Analyzed sales performance and implemented action plans to meet objectives.
- Tracked revenue through weekly and monthly reporting.
- Ensured store image aligned with brand merchandising standards.
Sales Advisor
Galeries Lafayette
02.2015 - 04.2016
- Organized stock and performed inventory checks.
- Executed merchandising strategies.
- Coordinated private and VIP sales events.
- Analyzed sales data to identify trends and opportunities.
Education
Diplome - Business and Marketing
L’Ecole Française d’Enseignement Technique
Baccalaureate - Experimental Sciences
Lycée Zeryab
Skills
- Sales and Negotiation Techniques
- Administrative Sales Management
- Commercial Studies and Research
- Excellent Interpersonal Skills
- Team-Oriented
- Internet and Email Tools
- Microsoft Excel, Word, PowerPoint, Access, and Outlook
Languages
Arabic: Fluent
Native
French: Fluent
Fluent
English
Elementary
Personal Information
Hobbies and Interests
Swimming, Fashion, Luxury Goods, Digital Marketing
Timeline
Senior Sales Advisor
Carter and White Dubai
04.2025 - Current
Assistant Sales Manager
Société MAX DOUJA (MaxMara, Salvatore Ferragamo, Tod’s, Jimmy Choo, Sergio Rossi, Tory Burch)
10.2017 - 02.2025
Sales Supervisor in a Store/Shop
Groupe Aksal (Massimo Dutti)
04.2016 - 06.2017
Sales Advisor
Galeries Lafayette
02.2015 - 04.2016
Baccalaureate - Experimental Sciences
Lycée Zeryab
Diplome - Business and Marketing
L’Ecole Française d’Enseignement Technique